Bridgestone Retail Operations, LLC
Service Manager
Bridgestone Retail Operations, LLC, Kennewick, Washington, United States, 99536
Service Manager – Bridgestone Retail Operations, LLC
Join to apply for the
Service Manager
role at
Bridgestone Retail Operations, LLC
Job Category: Retail
Position Summary: Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.
Pay Range: $22.66 - $33.99
Responsibilities
Assign and schedule work duties to auto service staff according to individual skill level
Serving all automotive service needs of customers
Oversee the hiring and training of an effective auto service team
Ensuring high teammate retention
Maintain compliance with quality standards
Developing customer satisfaction and retention
Minimum Qualifications
High School Diploma or equivalent
4 years of auto service technical experience
1 year of service manager or service writer experience
Problem solving – customer complaints
Aptitude to manage inventory, scheduling, equipment maintenance, etc.
Capacity to lead and coach others
Teammate and customer/communication skills
Ability to recruit and select technicians and general service teammates successfully according to store requirements
Willingness to continue education and remain current in automotive repair issues
Must have completed all of the current and required BSRO store education courses & modules required for this position.
Must have valid automotive driver’s license at all times in order to test drive customer’s vehicles
Preferred
2‑year degree or equivalent
At Bridgestone, you are Free to Be We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.
What We Offer
A supportive and engaging onboarding experience to ensure a smooth transition into our team.
The opportunity to develop and grow, through training and regular mentorship.
Corporate Social Responsibility activities.
A truly global, dynamic and challenging work environment.
Agility and work/life effectiveness and your long-term well‑being.
A diverse and inclusive team.
Employment Eligibility If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Other – Retail
Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
#J-18808-Ljbffr
Service Manager
role at
Bridgestone Retail Operations, LLC
Job Category: Retail
Position Summary: Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.
Pay Range: $22.66 - $33.99
Responsibilities
Assign and schedule work duties to auto service staff according to individual skill level
Serving all automotive service needs of customers
Oversee the hiring and training of an effective auto service team
Ensuring high teammate retention
Maintain compliance with quality standards
Developing customer satisfaction and retention
Minimum Qualifications
High School Diploma or equivalent
4 years of auto service technical experience
1 year of service manager or service writer experience
Problem solving – customer complaints
Aptitude to manage inventory, scheduling, equipment maintenance, etc.
Capacity to lead and coach others
Teammate and customer/communication skills
Ability to recruit and select technicians and general service teammates successfully according to store requirements
Willingness to continue education and remain current in automotive repair issues
Must have completed all of the current and required BSRO store education courses & modules required for this position.
Must have valid automotive driver’s license at all times in order to test drive customer’s vehicles
Preferred
2‑year degree or equivalent
At Bridgestone, you are Free to Be We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.
What We Offer
A supportive and engaging onboarding experience to ensure a smooth transition into our team.
The opportunity to develop and grow, through training and regular mentorship.
Corporate Social Responsibility activities.
A truly global, dynamic and challenging work environment.
Agility and work/life effectiveness and your long-term well‑being.
A diverse and inclusive team.
Employment Eligibility If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Other – Retail
Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
#J-18808-Ljbffr