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Driftwood Hospitality Management

Front Office Supervisor

Driftwood Hospitality Management, Durham, North Carolina, United States, 27703

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As Front Office Supervisor, you will

Oversee and supervise the Front Office to ensure efficient operations and impeccable guest care, helping to achieve profit goals. Attend to guest and group special needs and solve tricky problems with confident graciousness.

Keep a pulse on daily revenue and expenses to minimize loss, manage expense and maximize profit.

Skillfully manage the Front Office staff by creating an environment where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.

Act as Manager on Duty, when duty calls.

Fundamentals A four‑year college degree or equivalent education or experience is required, with two to three years’ in a related hotel company position.

Disciplined hospitality industry and general hotel department knowledge and supervisory experience is expected.

Excellent verbal and written English communication skills are required, with a second language helpful.

You must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and cash register operation knowledge is expected.

Benefits

401(k)

Dental insurance

Disability insurance

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Room Discounts

Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Seniority Level

Mid-Senior level

Employment Type

Full‑time

Job function

Other

Industries

Hotels and Motels

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