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Dental Care Alliance

Patient Service Representative

Dental Care Alliance, Chicopee, Massachusetts, us, 01021

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2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Overview

Baystate Dental

is looking for a

Patient Service Representative

in

Chicopee, Massachusetts , to join our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment. We take pride in providing comprehensive, personalized care in a warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health. Position Overview This position is ideal for someone with a passion for providing outstanding customer service, a willingness to learn, and an interest in starting a career in the dental field. The person will be a support person to all staff members and patients in the office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients’ lives through exceptional oral care. What We Offer

Pay: $20.00 per hour Flexible scheduling options Weekends off Health, dental, and vision insurance (individual and family coverage) Life insurance and disability benefits 401(k) plan Team-oriented work environment with access to modern dental technology How To Apply

If you are a dedicated Patient Service Representative looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV. Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team! #Mbel Responsibilities

Customer Service; acknowledge, smile and greet patients upon arrival/dismissal Respond to patient questions and/or concerns Answering telephones Scheduling appointments Maintaining appointment book Confirming appointments Follow up on no-shows/cancellations of appointments Register patients Post charges and payments to patient accounts Checking voicemail on a daily basis Maintain a clean and friendly waiting area for patients Qualifications

Experience working in a dental office is required Knowledge of insurance plans (HMO/PPO) is a plus Experience answering telephones Must have exceptional customer service skills Minimum of 1 year of experience Legal Disclaimer

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The Company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law. Job Information

Seniority level: Entry level Employment type: Full-time Job function: Health Care Provider Industries: Hospitals and Health Care Referrals increase your chances of interviewing at Dental Care Alliance by 2x Get notified about new Patient Service Representative jobs in

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