Customer Service Representative Customer Service Salem, NJ

Harris Plumbing, Heating, Air, & Electrical is a growing, full-service residential plumbing company located in South Jersey Locally-owned and operated, our team provides homeowners in the Tri-State with 5-star residential home services, all delivered through a proven, customer-focused service system. Harris is currently in search of an experienced

Customer Service Rep ! Pay rate: starting at $17/hr

THE RESPONSIBILITIES:

Provide 5-star customer service every day. After all, without helping people we do not exist

Accurately enter client information and to convert incoming calls into booked opportunities

Take pride in the quality of work you create

Communicate with our clients via electronic formats, live chat, portals, and email

Manage clients satisfaction, with happy calls, cards and responding to reviews

Be apart of a team where you are empowered to share ideas to improve processes and the customer experience

Take ownership of each clients satisfaction from start to finish

Have a great attitude and be willing to learn and grow every day

THE QUALIFICATIONS:

Strong verbal and written communication skills

Proficient typist and easily adapt to new software applications

Great attention to detail and accuracy

Self-motivated individual who enjoys winning as a team

Optimistic, enthusiastic, and people-centric focus

Great problem-solving skills and ability to collaborate

Job Type: Full-time

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Experience level:

1 year

Shift:

8 hour shift

Work setting:

In-person

Experience:

Customer Service: 1 year (Preferred)

Work Location: In person

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