Enterprise IT Service Desk Manager – On-Site Cincinnati

A prominent home improvement company in Cincinnati is seeking an experienced Manager for their IT Enterprise Service Desk. This role requires leadership in service desk operations, managing ticketing platforms, and maintaining high standards of customer support. Ideal candidates will have a degree in a related field and extensive experience in IT service and support management, including tools like Freshservice. Strong analytical and communication skills are essential for success in this collaborative environment. #J-18808-Ljbffr