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Fanatics

Retail Associate- Nashville Soccer Club Team Store

Fanatics, Nashville, Tennessee, United States, 37247

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Job Description Fanatics is the global leader in licensed sports merchandise and changing the way fans purchase their favorite team apparel and jerseys. Through an innovative, tech‑infused approach to making and selling fan gear in today's on‑demand culture, Fanatics operates more than 300 online and offline stores, including the e‑commerce business for all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA), major media brands (NBC Sports, CBS Sports, FOX Sports) and more than 200 collegiate and professional team properties, which include several of the biggest global soccer clubs (Manchester United, Real Madrid, Chelsea, Manchester City). Fanatics offers the largest collection of timeless and timely merchandise whether shopping online, on your phone, in stores, in stadiums or on‑site at the world's biggest sporting events.

About The Team Our global Fanatics Retail, In‑Venue, and Special Events business spans North America, Europe and Asia supporting the NBA, NHL, NFL, MLB, MLS, NCAA, Ryder Cup, UEFA, leading European Football Clubs and Special Sporting Events globally. Our teams create a seamless shopping experience whether you're at home, at a game, or attending one of the world's biggest sporting events with online, mobile, and physical retail stores including flagship stores such as the NBA and NHL retail stores in New York City, professional sports stadium stores, college team stores, and live events such as the Kentucky Derby and golf’s Ryder Cup. Each store or event is designed with a tech‑infused retail approach and our omni‑channel operation enabling us to react in near real‑time to capture all the great moments in sports to ensure that product is available to fans in the heat of the moment.

Job Summary The Retail Associate is responsible for carrying out the front‑line selling effort, creating the ultimate fan experience, ensuring operation excellence and flawless execution of store operations. Retail Associates will drive results through effective communication and a demonstrated ability to work as a member of a winning team. The Retail Associate will be expected to work a part‑time schedule which can include days, nights, weekends, extended hours on game days and during events.

General Duties And Responsibilities

Greet fans and ask questions ensuring fans enjoy a top‑notch shopping experience.

Make recommendations based on observations and conversations with fans.

Maintain sales floor and/or stockroom standards with an eye to detail.

Process sales transactions via the Fanatics Point of Sale System (POS).

Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented.

Understand Fanatics Values and how they relate to the Retail Associate role.

Perform additional responsibilities as assigned by the Leadership team.

Education, Experience And Requirements

Minimum 18 years of age, High School graduate or equivalent.

Experience working in retail and/or sales preferred.

Ability to work independently and responsibly in a fast‑paced environment.

Foreign language skills are a plus.

Job Knowledge, Skills, And Abilities

Possess a fun, outgoing, confident, and professional demeanor.

Ability to build product knowledge.

Ability to work as a member of a team in fast‑paced environments, serving a diverse fan base.

Ability to maintain high standards of organization and cleanliness.

Proven ability to overcome obstacles while maintaining a positive, can‑do attitude.

Strong communication, literacy, and numeracy skills.

Ability to be punctual, consistent, and reliable on the job.

Physical Demands

Regularly required to sit, stand, reach, bend and move about the facility as needed.

Must be able to lift and carry up to 30 lbs.

Game Day / Event scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if assigned location is outside the shop.

About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

Seniority Level Entry level

Employment Type Part‑time

Job Function Sales and Business Development

Industries Technology, Information and Internet

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