DaVita Kidney Care
Manager, Clinical Services
DaVita Kidney Care
Posting Date:
01/07/2026
Location:
731 Carnoustie Dr Suite 201, San Antonio, Texas, 78258, United States of America
General Purpose of the Job The primary purpose of the Clinical Services Manager role is to support clinics by ensuring safety readiness through immediate response to adverse events and regulatory surveys; upskilling clinic teams via targeted coaching on clinical competencies; and providing expert oversight for clinical outcomes by addressing performance outliers. This involves conducting internal audits, facilitating quality improvement initiatives, coaching staff on best practices, removing barriers to performance goals, and collaborating with leadership to drive accountability across facilities.
Essential Duties & Responsibilities
Support clinics through immediate response to adverse events and CMS surveys, completing safety snapshots (internal audits), and coaching teams on quality improvement plans and governance processes.
Provide onsite support for CMS surveys and other regulatory inspections, ensuring compliance with all relevant standards.
Conduct deep dive coaching and upskilling sessions with clinic team members, focusing on clinical drivers such as hospitalizations and patient safety concerns.
Attend and actively participate in meetings, providing coaching to struggling teams, and visiting facilities in person as needed.
Complete action plans with team members, focusing on clinical drivers and patient safety concerns.
Collaborate with leadership to align on priority clinics not meeting goals and work with teams to remove barriers to performance improvement through root cause analysis and coaching.
Provide clinical outlier support by focusing on hospitalizations and quality and leveraging support from various clinical roles.
Perform other duties as assigned.
Education and Preferred Experience
Education commensurate with RN/LPN license or status as a Registered Dietitian.
Minimum 2 years (3 years preferred) Nephrology Experience.
Experience leading clinical function or managing nurses.
Experience in teaching adult learning with demonstrated ability to communicate technical/medical information in lay terms.
Intermediate computer skills in Word, Excel, and PowerPoint with ability to create presentations and use the internet effectively.
Bachelor’s degree in an associated field.
Experience in CQI methodology and techniques.
Basic understanding of state and federal regulations and requirements.
Certificates, Licenses, and Registrations
Required:
Current license as LPN or RN in state of practice.
Current driver’s license, reliable transportation, and vehicle insurance in the state of residence.
Preferred:
Current CPR certification.
CNN or CSN, Bonet Certification within 2 years of employment.
Travel and Time Requirements
Regional travel up to 75% of the time.
Availability for evening and weekend work as needed.
On-site presence in facilities 3-4 days/week.
Additional Requirements
Language Skills: Fluency in written and verbal skills necessary to perform the essential functions.
ADA/Reasonable Accommodations: DaVita provides accommodations to enable qualified individuals with disabilities to perform essential physical and/or mental functions.
Work Environment: Level III – Moderate noise; no exposure to greater than normal blood, body fluids or hazardous conditions.
Visual: Vision adequate to perform essential duties; may be required to demonstrate ability to differentiate colors on a test strip.
Physical Demands: Lift 5 lbs to 50 lbs unassisted, stand, sit, stoop, walk, stretch, reach, use full body motions; manual dexterity; use computer keyboard and peripherals.
What We’ll Provide
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
Family resources, EAP counseling, Headspace, backup child and elder care, maternity/paternity leave.
Professional development programs: StarLearning platform and on-demand virtual leadership courses.
We are an equal opportunity workplace. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
Compensation will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. Learn more at https://careers.davita.com/benefits.
Position open for a minimum of three days.
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Posting Date:
01/07/2026
Location:
731 Carnoustie Dr Suite 201, San Antonio, Texas, 78258, United States of America
General Purpose of the Job The primary purpose of the Clinical Services Manager role is to support clinics by ensuring safety readiness through immediate response to adverse events and regulatory surveys; upskilling clinic teams via targeted coaching on clinical competencies; and providing expert oversight for clinical outcomes by addressing performance outliers. This involves conducting internal audits, facilitating quality improvement initiatives, coaching staff on best practices, removing barriers to performance goals, and collaborating with leadership to drive accountability across facilities.
Essential Duties & Responsibilities
Support clinics through immediate response to adverse events and CMS surveys, completing safety snapshots (internal audits), and coaching teams on quality improvement plans and governance processes.
Provide onsite support for CMS surveys and other regulatory inspections, ensuring compliance with all relevant standards.
Conduct deep dive coaching and upskilling sessions with clinic team members, focusing on clinical drivers such as hospitalizations and patient safety concerns.
Attend and actively participate in meetings, providing coaching to struggling teams, and visiting facilities in person as needed.
Complete action plans with team members, focusing on clinical drivers and patient safety concerns.
Collaborate with leadership to align on priority clinics not meeting goals and work with teams to remove barriers to performance improvement through root cause analysis and coaching.
Provide clinical outlier support by focusing on hospitalizations and quality and leveraging support from various clinical roles.
Perform other duties as assigned.
Education and Preferred Experience
Education commensurate with RN/LPN license or status as a Registered Dietitian.
Minimum 2 years (3 years preferred) Nephrology Experience.
Experience leading clinical function or managing nurses.
Experience in teaching adult learning with demonstrated ability to communicate technical/medical information in lay terms.
Intermediate computer skills in Word, Excel, and PowerPoint with ability to create presentations and use the internet effectively.
Bachelor’s degree in an associated field.
Experience in CQI methodology and techniques.
Basic understanding of state and federal regulations and requirements.
Certificates, Licenses, and Registrations
Required:
Current license as LPN or RN in state of practice.
Current driver’s license, reliable transportation, and vehicle insurance in the state of residence.
Preferred:
Current CPR certification.
CNN or CSN, Bonet Certification within 2 years of employment.
Travel and Time Requirements
Regional travel up to 75% of the time.
Availability for evening and weekend work as needed.
On-site presence in facilities 3-4 days/week.
Additional Requirements
Language Skills: Fluency in written and verbal skills necessary to perform the essential functions.
ADA/Reasonable Accommodations: DaVita provides accommodations to enable qualified individuals with disabilities to perform essential physical and/or mental functions.
Work Environment: Level III – Moderate noise; no exposure to greater than normal blood, body fluids or hazardous conditions.
Visual: Vision adequate to perform essential duties; may be required to demonstrate ability to differentiate colors on a test strip.
Physical Demands: Lift 5 lbs to 50 lbs unassisted, stand, sit, stoop, walk, stretch, reach, use full body motions; manual dexterity; use computer keyboard and peripherals.
What We’ll Provide
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
Family resources, EAP counseling, Headspace, backup child and elder care, maternity/paternity leave.
Professional development programs: StarLearning platform and on-demand virtual leadership courses.
We are an equal opportunity workplace. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
Compensation will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. Learn more at https://careers.davita.com/benefits.
Position open for a minimum of three days.
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