Syms Strategic Group, LLC (SSG)
Senior Systems Engineer
Syms Strategic Group, LLC (SSG), Detroit, Michigan, United States, 48228
Syms Strategic Group (SSG) is seeking a talented
Systems Engineer (Senior) . The position is
Remote
and located within the Veterans Affairs (VA) Department.
Type:
Full Time |
Minimum Experience:
Experienced |
Security Clearance Level:
Public Trust (MBI) |
Veteran Friendly:
Military veterans are highly encouraged to apply.
Essential Duties and Responsibilities
Develop solutions to routine technical problems of limited scope.
Follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
Detect, isolate, document, rapidly report, and resolve system outages or problems encountered during operations of the scientific workstations, including the collections of diagnostic data, restoring the system operation, developing workarounds, and other activities necessary for a recovery of a system.
Accurately document problems in logging and discrepancy reporting tools.
Work directly with the customer in most aspects of day‑to‑day activities.
Respond to user calls regarding hardware/software problems, correcting or ensuring that problems are escalated when required.
Communicate with users and senior management the status of key problem statuses.
Perform hands‑on repair of equipment and maintenance/installation of computing infrastructure.
Maintain and troubleshoot all hardware associated with end‑user computing, including printers, workstations, router switches, etc.
Implement continuous improvement methodology through the use of Information Technology (IT) systems or procedures.
Maintain inventory of system assets.
Ensure compliance with VA standards and security policies.
Provide documentation, training, and additional duties as assigned.
Troubleshoot and optimize system performance and reliability.
Required Skills and Experience
Experience with AWS and/or Azure Cloud S3, Step Functions, Batch Jobs, and CloudWatch.
Strong track record of managing and maintaining large‑scale production systems.
Strong proficiency in Linux/Unix and Windows operating systems.
Experience with system administration tasks including user management, permissions, and system monitoring.
Proficiency in scripting languages such as Python, Bash, or PowerShell for automation and configuration management.
Experience with automation tools like Ansible, Puppet, Chef, or SaltStack.
Knowledge of cloud‑native technologies and infrastructure‑as‑code (IaC) tools such as CloudFormation.
Experience working with monitoring tools like Dynatrace, ScienceLogic, and CloudWatch.
Understanding of network protocols, firewall configurations, and VPN setup.
Experience with network monitoring and diagnostic tools.
Knowledge of security best practices for production systems.
Experience implementing security measures, conducting audits, and ensuring compliance with industry standards.
Working knowledge of database systems such as Amazon RDS, SQL Server, and Oracle RDBMS/RDS.
Experience with database performance tuning and backup/recovery processes.
Experience with continuous integration / continuous deployment (CI/CD) pipelines.
Familiarity with version control systems like Git and CI/CD tools such as GitHub Actions, AWS CodeBuild, and CodeDeploy.
Excellent communication and interpersonal skills.
Professional Certifications None required (advanced certifications such as Red Hat Certified Engineer, Microsoft Certified Systems Engineer, AWS Certified Solutions Architect are preferred).
Experience Requirements
10+ years of professional experience, including at least 3 years of structured query language (SQL) query and monitoring experience.
Three (3) or more years’ experience in systems engineering or a related field, particularly in production environments.
Desired experience with Electronic Data Interchange (EDI) X.12 medical claims (837, 834, 277, etc.).
Formal Education Master’s degree or higher in Computer Science, Information Technology, Systems Engineering, or a related field.
Citizenship Requirement U.S. citizenship required for this specific opportunity.
Security Clearance Requirements Must possess or qualify for a Public Trust (MBI) clearance.
Critical Notes
SSG will not make assumptions regarding your qualifications; answers to mandatory screening questions must be supported by information on your resume.
Recruiters or third parties will not be considered.
This is a 100% U.S. based remote position. Candidates from CA, CO, NJ, IL, OR, or NY will not be considered.
This can be either a 1099 or W2 position.
Equal Opportunity Employment Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.
Applicants selected will undergo a government security investigation and a background investigation including criminal history, employment and education verification, drug testing, and creditworthiness.
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Systems Engineer (Senior) . The position is
Remote
and located within the Veterans Affairs (VA) Department.
Type:
Full Time |
Minimum Experience:
Experienced |
Security Clearance Level:
Public Trust (MBI) |
Veteran Friendly:
Military veterans are highly encouraged to apply.
Essential Duties and Responsibilities
Develop solutions to routine technical problems of limited scope.
Follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
Detect, isolate, document, rapidly report, and resolve system outages or problems encountered during operations of the scientific workstations, including the collections of diagnostic data, restoring the system operation, developing workarounds, and other activities necessary for a recovery of a system.
Accurately document problems in logging and discrepancy reporting tools.
Work directly with the customer in most aspects of day‑to‑day activities.
Respond to user calls regarding hardware/software problems, correcting or ensuring that problems are escalated when required.
Communicate with users and senior management the status of key problem statuses.
Perform hands‑on repair of equipment and maintenance/installation of computing infrastructure.
Maintain and troubleshoot all hardware associated with end‑user computing, including printers, workstations, router switches, etc.
Implement continuous improvement methodology through the use of Information Technology (IT) systems or procedures.
Maintain inventory of system assets.
Ensure compliance with VA standards and security policies.
Provide documentation, training, and additional duties as assigned.
Troubleshoot and optimize system performance and reliability.
Required Skills and Experience
Experience with AWS and/or Azure Cloud S3, Step Functions, Batch Jobs, and CloudWatch.
Strong track record of managing and maintaining large‑scale production systems.
Strong proficiency in Linux/Unix and Windows operating systems.
Experience with system administration tasks including user management, permissions, and system monitoring.
Proficiency in scripting languages such as Python, Bash, or PowerShell for automation and configuration management.
Experience with automation tools like Ansible, Puppet, Chef, or SaltStack.
Knowledge of cloud‑native technologies and infrastructure‑as‑code (IaC) tools such as CloudFormation.
Experience working with monitoring tools like Dynatrace, ScienceLogic, and CloudWatch.
Understanding of network protocols, firewall configurations, and VPN setup.
Experience with network monitoring and diagnostic tools.
Knowledge of security best practices for production systems.
Experience implementing security measures, conducting audits, and ensuring compliance with industry standards.
Working knowledge of database systems such as Amazon RDS, SQL Server, and Oracle RDBMS/RDS.
Experience with database performance tuning and backup/recovery processes.
Experience with continuous integration / continuous deployment (CI/CD) pipelines.
Familiarity with version control systems like Git and CI/CD tools such as GitHub Actions, AWS CodeBuild, and CodeDeploy.
Excellent communication and interpersonal skills.
Professional Certifications None required (advanced certifications such as Red Hat Certified Engineer, Microsoft Certified Systems Engineer, AWS Certified Solutions Architect are preferred).
Experience Requirements
10+ years of professional experience, including at least 3 years of structured query language (SQL) query and monitoring experience.
Three (3) or more years’ experience in systems engineering or a related field, particularly in production environments.
Desired experience with Electronic Data Interchange (EDI) X.12 medical claims (837, 834, 277, etc.).
Formal Education Master’s degree or higher in Computer Science, Information Technology, Systems Engineering, or a related field.
Citizenship Requirement U.S. citizenship required for this specific opportunity.
Security Clearance Requirements Must possess or qualify for a Public Trust (MBI) clearance.
Critical Notes
SSG will not make assumptions regarding your qualifications; answers to mandatory screening questions must be supported by information on your resume.
Recruiters or third parties will not be considered.
This is a 100% U.S. based remote position. Candidates from CA, CO, NJ, IL, OR, or NY will not be considered.
This can be either a 1099 or W2 position.
Equal Opportunity Employment Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.
Applicants selected will undergo a government security investigation and a background investigation including criminal history, employment and education verification, drug testing, and creditworthiness.
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