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The Woodhouse Day Spa - Plano

Spa CoordinatorSpa Professional Team

The Woodhouse Day Spa - Plano, Plano, Texas, us, 75086

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Maximize your earnings and secure your future at Woodhouse!

We have IMMEDIATE OPPORTUNITIES to join our team

Spa Coordinators earn $48-$55K per year PLUS a GENEROUS, WORLD-CLASS BENEFITS package.

Want to work at America’s best day spa? Join Woodhouse Spa, included on Forbes Travel Guide Most Stylish Finds in #FortWorthTexas! Consistently Voted "Best of Plano" Magazine!

Woodhouse Spa is the leader in affordable luxury. Woodhouse Spa DFW strives to create a unique spa experience for each of our guests and only achieves this with talented people who have passion for what they do! Woodhouse Spa promises to exceed our guests’ expectations, making each visit a truly unforgettable experience. We are seeking passion-filled, enthusiastic individuals driven by intention and guided by excellence to join our team today.

Position Overview Our Spa Coordinators play a vital leadership role in ensuring the spa operates seamlessly and in alignment with Woodhouse standards. This position oversees daily spa operations, supports the hospitality team, and ensures consistent execution of service, safety, and brand expectations.

Working in partnership with ownership and leadership, the Spa Coordinator contributes to strategic planning, team development, and operational excellence through hands‑on support and real‑time coaching and feedback.

Work Hours: Management on Duty (MOD) coverage is shared between two Spa Coordinators during spa operating hours:

Monday–Friday: 9:00 a.m. – 7:00 p.m. Saturday: 9:00 a.m. – 6:00 p.m. Sunday: 10:00 a.m. – 6:00 p.m.

Additional leadership responsibilities may occur outside MOD shifts.

Essential Duties Serve as Manager on Duty with authority over all operational matters while on shift

Ensure exceptional guest experiences and resolve concerns in real time

Provide guidance and support to staff to maintain operational excellence

Communicate daily priorities and expectations

Optimize scheduling and maintain quality control standards

Receive, verify, and manage spa inventory and supplies

Address urgent maintenance issues promptly

Provide hands‑on training, in‑the‑moment coaching, and feedback

Prepare and deliver daily reports to leadership

Additional Responsibilities Manage team schedules and arrange staff coverage as needed

Participate in hiring, onboarding, and training new team members

Coach and develop team members with 30-, 60-, 90‑day check‑ins and annual performance reviews

Track professional licenses and ensure compliance with state regulations

Ensure treatment rooms, protocols, and product usage meet Woodhouse standards

Manage equipment maintenance, repairs, and inventory

Oversee budgeting for supplies, retail, and operational expenses, and ensure cost‑effective practices

Uphold guest service and quality control standards daily

Ensure the safety of guests and team members in accordance with safety policies

Coordinate and prepare for inspections and audits

Assist leadership in overall spa management and strategic initiatives

Monitor, review, and communicate monthly KPIs and operational metrics, tracking trends and variances to inform coaching, training, and operational decisions.

Educate guests on spa services and retail products

Assist with purchase orders, inventory management, and Meevo database tracking, including identifying underperforming products

Protect and uphold The Woodhouse Brand and all corporate protocol

Organizational Relationships The Spa Coordinator reports directly to the Spa Owners and manages all service provider team members, including Licensed Massage Therapists, Estheticians, and Nail Technicians.

Desired Skills Esthetician or Massage Therapist License required

Minimum 5 years spa experience, minimum 5 years of management experience required.

Desired skills include leadership, flexibility, retailing, training, superior communication, sales, administration, advanced computer skills and organizational skills.

Experience with Zenoti, Millennium, or Meevo Spa software preferred.

Must be a “team‑player” and understand the importance of staff happiness and maintain an atmosphere that makes employees want to come to work.

Must be available to work evening and weekend shifts per business needs.

Working Conditions Standing for up to 6 hours at a time

Walking across spa multiple times during shift and potentially up and down stairs

Lifting up to 30lbs, bending, reaching, stooping, repetitive motion

Reasoning, problem solving, hearing, speaking

Fast/steady paced environment, multiple priorities

Frequent customer interactions

Ability to adapt to changes

Woodhouse Spa is an Equal Opportunity Employer and is a drug‑free and smoke‑free workplace.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.

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