TECO-Westinghouse
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Summary Processes orders received by mail, e-mail, internet, telephone, or personally from customer or company employee by performing the following duties.
Essential Duties and Responsibilities
Following all order entry procedures as defined in the Customer Service Manual
Creating and maintaining electronic order files
Reviewing backorder report weekly
Checking stock for stock motors
Providing quotes and inventory updates on Stock Motors
Checking orders to make sure they shipped
Processing backorders per Customer Service Manual
Determining "hold status" per Customer Service Hold Policy
Reviewing and processing customer change notices
Creating new shipping addresses
Providing freight quotes
Assisting with Accounts Receivable duties, which includes invoicing, credits, RMA credits and any others as needed
Providing customers with order status report as needed
Answering telephones and e-mails
Regular attendance is an essential function of this position
Education and Experience High school diploma or GED; and 5 or more years related experience and/or training.
Skills and Abilities
Good communication skills.
Ability to multi-task.
Attention to detail.
Competent in Microsoft applications such as Word and Excel.
10-key by touch.
Typing 45+ wpm.
SAP experience is a big plus.
Ability to work collaboratively as a team.
Management Disclaimer TECO-Westinghouse Motor Company's (TWMC) Management reserves the right to revise, change or modify the duties and responsibilities of this position at any time to meet business and organizational needs. This position description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. This position description is not a contract for employment and either the incumbent or TWMC may terminate employment at any time, for any reason.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Sales, General Business, and Education
Industries Wireless Services, Telecommunications, and Communications Equipment Manufacturing
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Round Rock, TX .
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Get AI-powered advice on this job and more exclusive features.
Summary Processes orders received by mail, e-mail, internet, telephone, or personally from customer or company employee by performing the following duties.
Essential Duties and Responsibilities
Following all order entry procedures as defined in the Customer Service Manual
Creating and maintaining electronic order files
Reviewing backorder report weekly
Checking stock for stock motors
Providing quotes and inventory updates on Stock Motors
Checking orders to make sure they shipped
Processing backorders per Customer Service Manual
Determining "hold status" per Customer Service Hold Policy
Reviewing and processing customer change notices
Creating new shipping addresses
Providing freight quotes
Assisting with Accounts Receivable duties, which includes invoicing, credits, RMA credits and any others as needed
Providing customers with order status report as needed
Answering telephones and e-mails
Regular attendance is an essential function of this position
Education and Experience High school diploma or GED; and 5 or more years related experience and/or training.
Skills and Abilities
Good communication skills.
Ability to multi-task.
Attention to detail.
Competent in Microsoft applications such as Word and Excel.
10-key by touch.
Typing 45+ wpm.
SAP experience is a big plus.
Ability to work collaboratively as a team.
Management Disclaimer TECO-Westinghouse Motor Company's (TWMC) Management reserves the right to revise, change or modify the duties and responsibilities of this position at any time to meet business and organizational needs. This position description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. This position description is not a contract for employment and either the incumbent or TWMC may terminate employment at any time, for any reason.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Sales, General Business, and Education
Industries Wireless Services, Telecommunications, and Communications Equipment Manufacturing
Referrals increase your chances of interviewing at TECO‑Westinghouse by 2x
Get notified about new Customer Service Specialist jobs in
Round Rock, TX .
#J-18808-Ljbffr