Kaiser Permanente
Job Summary
A Vision Services Assistant (V.S.A) is a member of the Eye Services team providing direct support to ophthalmologists and optometrists and to the Eye Services operation while working under the direct supervision of the Chief of Ophthalmology or designee(s). The V.S.A’s primary role is to enhance provider interactions with customers utilizing specific knowledge, objective ophthalmic testing and practicing special technical skills in the Eye Services specialty. The V.S.A. maximizes opportunities for flexible operations within vision services by assisting with provider visits as well as supporting department operations with clerical services (e.g., making appointments, scheduling surgical procedures, taking messages, registering patients, etc.).
Essential Responsibilities
Measures and records intraocular pressure (tonometry), neutralization of spectacles (lensometry), automated visual fields, autorefraction (in preparation for the subjective refraction by the provider), autokeratometry, anterior chamber angles, vital signs and pupillary response and other objective ophthalmic testing procedures.
Measures complete visual acuity for all ages and ocular diagnoses, including Snellen charts, HOTV charts, color vision and stereopsis.
Administers topical eye medications per specific physician order in preparation for testing as permitted by state law and regulation.
Performs other objective ophthalmic testing and automated image capture as indicated.
Makes and cancels optometry, ophthalmology, medical clearances and diagnostic appointments.
Obtains and prepares the appropriate medical information (records, files, forms, diagnostic results) for the provider.
Records relevant medical information for the provider (i.e., assessments, plans, interventions, and spectacles) and completes forms and other necessary data entry.
Documents concise and relevant medical and ocular histories in the medical record.
Escorts patients to exam rooms and prepares them for examination.
Instructs eye patients by providing relevant information, per provider protocols.
Witnesses patient consent signature and signs forms.
Electronically sets up lab, x‑ray and other requisitions as needed.
Labels specimen and pathology request forms.
Document the specimens following departmental specific procedures.
Sets up and assists with minor surgical procedures of the eye, as needed by setting up supplies, handling instruments, etc.
Anticipates provider needs (preparation of supplies, instruments and equipment).
Cleans (changing cleaning solutions, as needed), wraps, labels and re‑stocks instruments.
Maintains equipment and orders/stocks supplies.
Orders and maintains inventory par levels of supplies, forms, medications, etc. as needed.
Keeps work area clean.
Calls patients with messages from providers and documents disposition.
Documents, updates and processes records relating to provider appointments.
Performs surgical scheduling functions, as needed.
Answers phones, makes appointments, takes messages.
Maintains provider and department files, as needed.
Performs other related duties as necessary.
Basic Qualifications
Graduate of an accredited Medical Assistant program or an in‑house Kaiser Permanente Medical Assistant program, or at least one (1) year (1,000 hours or more per year) of experience as a Kaiser Permanente Medical Assistant, or one (1) year (1,000 hours or more per year) recent experience assisting physicians or optometrists in an eye care setting.
Must successfully complete PARRS II, AutoReg, and be able to work with electronic medical record system.
Good verbal and written communication skills, including legible handwriting.
Ability to read and comprehend simple instructions.
Demonstrated ability to work effectively in teams.
Knowledge of computer and computer keyboard.
Willingness to work in a Labor‑Management Partnership environment.
Education
High School Diploma/GED.
License, Certification, Registration
Basic Life Support.
Preferred Qualifications None specified.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Other
Industries
Hospitals and Health Care
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Essential Responsibilities
Measures and records intraocular pressure (tonometry), neutralization of spectacles (lensometry), automated visual fields, autorefraction (in preparation for the subjective refraction by the provider), autokeratometry, anterior chamber angles, vital signs and pupillary response and other objective ophthalmic testing procedures.
Measures complete visual acuity for all ages and ocular diagnoses, including Snellen charts, HOTV charts, color vision and stereopsis.
Administers topical eye medications per specific physician order in preparation for testing as permitted by state law and regulation.
Performs other objective ophthalmic testing and automated image capture as indicated.
Makes and cancels optometry, ophthalmology, medical clearances and diagnostic appointments.
Obtains and prepares the appropriate medical information (records, files, forms, diagnostic results) for the provider.
Records relevant medical information for the provider (i.e., assessments, plans, interventions, and spectacles) and completes forms and other necessary data entry.
Documents concise and relevant medical and ocular histories in the medical record.
Escorts patients to exam rooms and prepares them for examination.
Instructs eye patients by providing relevant information, per provider protocols.
Witnesses patient consent signature and signs forms.
Electronically sets up lab, x‑ray and other requisitions as needed.
Labels specimen and pathology request forms.
Document the specimens following departmental specific procedures.
Sets up and assists with minor surgical procedures of the eye, as needed by setting up supplies, handling instruments, etc.
Anticipates provider needs (preparation of supplies, instruments and equipment).
Cleans (changing cleaning solutions, as needed), wraps, labels and re‑stocks instruments.
Maintains equipment and orders/stocks supplies.
Orders and maintains inventory par levels of supplies, forms, medications, etc. as needed.
Keeps work area clean.
Calls patients with messages from providers and documents disposition.
Documents, updates and processes records relating to provider appointments.
Performs surgical scheduling functions, as needed.
Answers phones, makes appointments, takes messages.
Maintains provider and department files, as needed.
Performs other related duties as necessary.
Basic Qualifications
Graduate of an accredited Medical Assistant program or an in‑house Kaiser Permanente Medical Assistant program, or at least one (1) year (1,000 hours or more per year) of experience as a Kaiser Permanente Medical Assistant, or one (1) year (1,000 hours or more per year) recent experience assisting physicians or optometrists in an eye care setting.
Must successfully complete PARRS II, AutoReg, and be able to work with electronic medical record system.
Good verbal and written communication skills, including legible handwriting.
Ability to read and comprehend simple instructions.
Demonstrated ability to work effectively in teams.
Knowledge of computer and computer keyboard.
Willingness to work in a Labor‑Management Partnership environment.
Education
High School Diploma/GED.
License, Certification, Registration
Basic Life Support.
Preferred Qualifications None specified.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Other
Industries
Hospitals and Health Care
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