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CADY

Photography Operations Manager

CADY, Linthicum, Maryland, United States

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About CADY CADY exists to inspire and unleash human potential. Started in 1999, we have become the fastest growing photography company in the U.S., with an average 20% growth each year. Through photography, classroom solutions, school branding, and more, we deliver an experience unlike anything in our industry. We are an innovative company competing to outdo ourselves, year after year. As the nation’s premier school photography company, we engage with students, schools, and our team members to make them feel accepted and empowered. CADY’s mission is to go beyond a portrait and to provide a premier experience for the extraordinary‑because each of our guests, school partners, and team members are utterly extraordinary.

About You You are an ambitious, detail oriented team member who finds joy in making meaningful connections with people. You have a true passion for creating memorable experiences for people. You see beyond the surface of interactions and recognize that every person has a story and the idea of being a part of that is exciting! You enjoy working hard and celebrating hard. You love the opportunity to exceed expectations‑and be rewarded for your contribution to the company!

Job Summary The CADY Photography Operations Manager oversees a team of hourly photographers who craft a memorable experience capturing the moments through their lens. This multifaceted role involves managing photographers, logistics and scheduling, and maintaining equipment inventory and maintenance. A successful Photography Operations Manager will possess strong leadership skills, a keen eye for detail, and infuse creativity to craft an unforgettable experience through photography.

Top 5 Responsibilities

Responsible for the execution of photography events, Senior portrait sessions, and photography processing within CADY’s operational, photographic, and customer service standards

Hire, train, coach, and mentor an amazing team of photographers and service-minded individuals. This includes documented coaching and annual performance reviews

Maintain staff levels and labor hours in accordance with internal staffing budget

Collaborate closely with internal teams such as Sales & School Support to ensure event photographers are thoroughly equipped with all necessary event details

Conduct weekly coaching with photographers regarding the individual quality of work

Additional Responsibilities

Responsible for ensuring the timely maintenance of event job statuses by coordinating with Image Processors

Ensure proper workflows are followed during event downloading to prevent any loss or corruption of images

Manage the maintenance of CADY equipment in accordance with company procedures (I.e. vans, photography equipment, and event supplies)

Produce daily and weekly reports regarding internal KPI's

Other duties and responsibilities as assigned

Qualifications / Skill Requirements

Must be at least 18 years of age

Must pass a satisfactory background check

Valid driver’s license and reliable transportation

Available to work weekend hours during busy season

Professional demeanor at all times with both customers and team members

Knowledge of business systems and ability to learn new platforms

Ability to inspire and develop the team to achieve exceptional standards

Ability to maintain control and efficiency in a fast-paced environment while remaining composed under pressure

Experience

Managing a large team (20 or more) and operating within tight deadlines

Minimum of 5 years photography experience preferred

Possess creative thinking

Education

High School diploma or equivalent

Physical Requirements and Environmental Factors

Able to walk/move inside or outside for more than 6 consecutive hours

Able to work in outdoor weather as needed

Significant noise and other potential sensory stimulants (i.e., busy retail environment with camera flashes, music, and sometimes crowded areas)

Able to move up to 40 lbs

Able to bend or stoop

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