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Lead Advisor

Investment Operations Associate

Lead Advisor, Westport, Connecticut, us, 06889

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This range is provided by Lead Advisor. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $69,000.00/yr - $80,000.00/yr

Lead Advisor is a wealth management recruiting and consulting firm. This role is for one of our clients.

Investment Operations Service Associate

Our client is an award‑winning wealth management and financial planning practice in Westport, CT that is hiring for a registered service associate to expand our investment operations team capabilities. The responsibilities of this role include onboarding new investment clients and servicing existing clients. This role will require the candidate to have or obtain their Series 7 and 66 registrations. This is not a sales role.

RESPONSIBILITIES New Account Opening & Client On‑Boarding

Preparing and processing all paperwork needed for investment/advisory account opening

Monitoring, processing, and following up on asset transfers and funding of advisory and brokerage accounts

Facilitating 401(k)/IRA rollovers from other retirement plans

Trading new accounts to target allocation via initial trading and execution of any client‑specific transition planning and/or DCA schedule

Weekly updates and high‑touch service and support for new clients to the firm while in the onboarding process

Resolving any/all trade issues related to new accounts

Account Service, Portfolio Monitoring and Maintenance

Facilitating portfolio changes approved by the investment committee

Managing drift notices and compliance alerts and questions

Rebalancing accounts as needed due to market movement

Resolving all trade‑related issues for existing accounts

Proactively reminding clients of funding requirements and opportunities and executing as needed/directed (IRA, 529, RMDs, sideline cash, etc)

Raising cash through strategic position management to fund/maintain cash reserves and meet advisory fee needs

Client Service

Addressing client requests with clear, friendly and highly responsive communication

Executing cash/ money movements per client requests

Helping address client questions across topics including, but not limited to tax withholding, tax documents, fees, etc

Assisting clients with account utilization needs (check writing capability, margin loan set up, requests and repayment, etc)

Building Expertise and Promoting the Positive Reputation of the Practice

Full understanding and execution of compliance protocols

Building collaborative relationships with home office colleagues and resources

Improving systems and communicating with firm leadership to maintain efficiency, ensure reliability, and adapt to changes in our industry, at the company and within the firm

Working with other team members to ensure we fulfil the promises made to clients in a way that exceeds expectations whenever possible

Working with other team members to deliver a platinum level of client service (friendly, personal, accurate/knowledgeable and highly responsive)

A SUCCESSFUL CANDIDATE WILL BE:

Team player: will thrive in a fast‑paced, can‑do, divide and conquer, collaborative team setting

Sharp with demonstrated excellence

Accomplished (highly motivated/involved, ownership oriented)

Able to learn quickly and execute to an exacting standard

Procedural; will thrive on consistently maintaining highly organized processes and owning/seeing an exceptional number of dynamic tasks to completion…yet flexible enough to prioritize, triage, and be creative when needed

QUALIFICATIONS

1‑3 years of experience in an investment operations role or a very quick learner

Series 7 and 66 licenses securities trading or willing to get licensed within 6 months of hire

CT Life and Health license or willingness to get licensed within 6 months of hire

Exceptionally strong professional communication skills (verbal and written/email)

Strong attention to detail with the ability to work with a high degree of accuracy

A passion for working on an exceptional team and having fun while doing great work

Demonstrated ability to maintain effective working relationships with clients

Willingness to learn

Ability to embrace change and work in a fast‑paced environment

Fluency with traditional software programs; Experience with NetX360 and Envestnet is a plus

Location 4 days in office, Westport, CT.

Seniority level Associate

Employment type Full‑time

Job function Other

Industries: Financial Services and Investment Management

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