Maricopa Community College district
Student Services Analyst- Financial Aid
Maricopa Community College district, Phoenix, Arizona, United States, 85003
Overview
Student Services Analyst- Financial Aid
Job ID:
322233
Location:
South Mountain Comm College
Full/Part Time:
Full Time
Regular/Temporary:
Regular
Salary Range
$52,525.00 - $68,282.00/annually, DOE
Grade
114
Work Schedule
Monday - Friday, 8am - 5pm
Summer Hours: Monday - Thursday, 7am-6pm
Work Calendar
12 Months
Job Summary South Mountain Community College (SMCC) is seeking a Student Services Analyst to join the Financial Aid Department. This position performs professional-level student services work that requires independent evaluation, analysis, and sound judgment to apply regulatory requirements, established procedures, and best practices to resolve complex issues and make informed recommendations. The Student Services Analyst is responsible for processing federal financial aid, scholarships, and other forms of student funding, as well as developing, analyzing, coordinating, and overseeing key program functions related to these funding sources to ensure accuracy, compliance, and exceptional service to students. In addition, this position provides leadership and oversight to student workers and plays a key role in coordinating FAFSA-completion activities and related outreach events—supporting students and families through hands-on assistance and community engagement.
Essential Functions
35% - Implements, manages, awards and evaluates scholarship programs (college, state, MCCCD Foundation, private, 3rd party, athletic and tribal programs) as well as state, college, and federal programs in compliance with all relevant regulations. Provides oversight and supervision of SMCC's scholarship programs by auditing and reconciling all existing and new scholarship accounts to ensure proper administration and that awarded scholarships fall within established guidelines. Serves as liaison to the MCCCD Foundation and maintains accurate records of scholarships held on campus; collaborates with college Fiscal staff and Foundation staff on student awards and scholarship balances. Monitors fund balances, disbursements, adjustments and year-end procedures.
25% - Provides oversight of financial aid program administration and performs Title IV reconciliation of federal, state, and scholarship programs. Assists in testing the accuracy of annual program setup in SIS for scholarships, grants and loans, including the following modules: financial aid, auto packaging, communication management, and satisfactory academic progress. Advises students and parents on financial aid processes, discusses problems with appropriate administrators, and seeks solutions within established policies. Counsels students and families about available financial aid and eligibility criteria. Serves as a contact for staff regarding student escalations and assists with training of staff and temporary employees.
10% - Coordinates and administers the Financial Aid office's FAFSA efforts in accordance with Federal and Institutional regulations. Maintains knowledge of Federal Title IV regulations, state rules, and institutional policies. Designs, develops, maintains, and delivers program resource information and presentations.
10% - Communicates with students via phone, chat, email and text. Assists students and families in person. Conducts outreach for financial aid campaigns to assist students with the process.
10% - Collaborates with other departments to support student success, recruitment, retention, and degree completion. Analyzes Financial Aid reports and data with Manager and Director. Recommends process improvements and partner with other departments to improve efficiency. Provides leadership on committees and participates in enrollment activities. Reconciles and/or monitors student awards and adjustments.
10% - Other duties as assigned.
Minimum Qualifications
Bachelor's Degree from a regionally accredited institution and two (2) full-time equivalent years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.
OR Associate's Degree from a regionally accredited institution and four (4) full-time equivalent years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.
OR High School Diploma or G.E.D. and six (6) full-time equivalent years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.
Desired Qualifications
Experience in coordinating, administering, and reconciling scholarships or related programs in Higher Education.
Experience in the administration of Federal Title IV financial aid programs and reconciliation practices.
In-depth experience in reading, evaluating, implementing, maintaining, and communicating federal financial aid regulations and guidelines, including training staff to ensure compliance.
Experience in planning, organizing, and coordinating activities, workshops, and conducting presentations.
Experience utilizing internal/external databases such as PeopleSoft (SIS), NSLDS, COD and CPS.
Experience using software or web-based technology for programs and services, including FMS, Microsoft Office; experience with Title IV funds reconciliation.
Fluent in Spanish.
Special Working Conditions Possession of a valid State of Arizona Class D Driver's License is required; employee must meet district minimum standards regarding driving. Must be in good standing with the Department of Education as it relates to Federal Financial Aid. Some evening and weekend work is required. Travel to other campuses, high schools, and events may be necessary. Overtime during peak seasons may be required. May require prolonged computer use and lifting up to 20 lbs.
How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered.
Please ensure your materials clearly provide the following information:
Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
Indicate whether former or current employment is Full-Time or Part-Time, including Adjunct or Associate Professor (must include number of hours worked, contact hours or load).
Provide employment history in a month/year format with job title, duties, and employer for each position.
Three professional references, preferably current and/or former supervisors.
Posting Close Date: Open until filled. First Review January 16, 2026. Applications received after the review date may not be screened.
EEO, Title IX, & Clery Act Maricopa County Community College District will not discriminate in employment or education against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status, age, disability, veteran status or genetic information. Title IX and Clery Act information and reporting contacts are provided by MCCCD.
To apply, visit the posting page: https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=322233&PostingSeq=1
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Job ID:
322233
Location:
South Mountain Comm College
Full/Part Time:
Full Time
Regular/Temporary:
Regular
Salary Range
$52,525.00 - $68,282.00/annually, DOE
Grade
114
Work Schedule
Monday - Friday, 8am - 5pm
Summer Hours: Monday - Thursday, 7am-6pm
Work Calendar
12 Months
Job Summary South Mountain Community College (SMCC) is seeking a Student Services Analyst to join the Financial Aid Department. This position performs professional-level student services work that requires independent evaluation, analysis, and sound judgment to apply regulatory requirements, established procedures, and best practices to resolve complex issues and make informed recommendations. The Student Services Analyst is responsible for processing federal financial aid, scholarships, and other forms of student funding, as well as developing, analyzing, coordinating, and overseeing key program functions related to these funding sources to ensure accuracy, compliance, and exceptional service to students. In addition, this position provides leadership and oversight to student workers and plays a key role in coordinating FAFSA-completion activities and related outreach events—supporting students and families through hands-on assistance and community engagement.
Essential Functions
35% - Implements, manages, awards and evaluates scholarship programs (college, state, MCCCD Foundation, private, 3rd party, athletic and tribal programs) as well as state, college, and federal programs in compliance with all relevant regulations. Provides oversight and supervision of SMCC's scholarship programs by auditing and reconciling all existing and new scholarship accounts to ensure proper administration and that awarded scholarships fall within established guidelines. Serves as liaison to the MCCCD Foundation and maintains accurate records of scholarships held on campus; collaborates with college Fiscal staff and Foundation staff on student awards and scholarship balances. Monitors fund balances, disbursements, adjustments and year-end procedures.
25% - Provides oversight of financial aid program administration and performs Title IV reconciliation of federal, state, and scholarship programs. Assists in testing the accuracy of annual program setup in SIS for scholarships, grants and loans, including the following modules: financial aid, auto packaging, communication management, and satisfactory academic progress. Advises students and parents on financial aid processes, discusses problems with appropriate administrators, and seeks solutions within established policies. Counsels students and families about available financial aid and eligibility criteria. Serves as a contact for staff regarding student escalations and assists with training of staff and temporary employees.
10% - Coordinates and administers the Financial Aid office's FAFSA efforts in accordance with Federal and Institutional regulations. Maintains knowledge of Federal Title IV regulations, state rules, and institutional policies. Designs, develops, maintains, and delivers program resource information and presentations.
10% - Communicates with students via phone, chat, email and text. Assists students and families in person. Conducts outreach for financial aid campaigns to assist students with the process.
10% - Collaborates with other departments to support student success, recruitment, retention, and degree completion. Analyzes Financial Aid reports and data with Manager and Director. Recommends process improvements and partner with other departments to improve efficiency. Provides leadership on committees and participates in enrollment activities. Reconciles and/or monitors student awards and adjustments.
10% - Other duties as assigned.
Minimum Qualifications
Bachelor's Degree from a regionally accredited institution and two (2) full-time equivalent years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.
OR Associate's Degree from a regionally accredited institution and four (4) full-time equivalent years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.
OR High School Diploma or G.E.D. and six (6) full-time equivalent years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.
Desired Qualifications
Experience in coordinating, administering, and reconciling scholarships or related programs in Higher Education.
Experience in the administration of Federal Title IV financial aid programs and reconciliation practices.
In-depth experience in reading, evaluating, implementing, maintaining, and communicating federal financial aid regulations and guidelines, including training staff to ensure compliance.
Experience in planning, organizing, and coordinating activities, workshops, and conducting presentations.
Experience utilizing internal/external databases such as PeopleSoft (SIS), NSLDS, COD and CPS.
Experience using software or web-based technology for programs and services, including FMS, Microsoft Office; experience with Title IV funds reconciliation.
Fluent in Spanish.
Special Working Conditions Possession of a valid State of Arizona Class D Driver's License is required; employee must meet district minimum standards regarding driving. Must be in good standing with the Department of Education as it relates to Federal Financial Aid. Some evening and weekend work is required. Travel to other campuses, high schools, and events may be necessary. Overtime during peak seasons may be required. May require prolonged computer use and lifting up to 20 lbs.
How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered.
Please ensure your materials clearly provide the following information:
Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
Indicate whether former or current employment is Full-Time or Part-Time, including Adjunct or Associate Professor (must include number of hours worked, contact hours or load).
Provide employment history in a month/year format with job title, duties, and employer for each position.
Three professional references, preferably current and/or former supervisors.
Posting Close Date: Open until filled. First Review January 16, 2026. Applications received after the review date may not be screened.
EEO, Title IX, & Clery Act Maricopa County Community College District will not discriminate in employment or education against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status, age, disability, veteran status or genetic information. Title IX and Clery Act information and reporting contacts are provided by MCCCD.
To apply, visit the posting page: https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=322233&PostingSeq=1
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#J-18808-Ljbffr