UNC REX Healthcare
Administrative Representative
UNC REX Healthcare, Durham, North Carolina, United States, 27703
Description
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well‑being of the unique communities we serve.
Summary: Performs general office support functions and other tasks as directed, according to established processes, policies and schedules.
Responsibilities
Greeting and routing internal and external customers by phone and in person; assists with general inquiries from both internal and external customers; directs customers/patients as needed and may serve as first level for customer complaints.
Matching records against source documents to verify completeness and accuracy, correcting typographical and other basic errors.
Performs basic scheduling of staff, facilities and/or patients; collects insurance cards, makes copies or inputs data into the system, and may collect necessary copays.
Performs routine office duties, including filing, faxing, sorting/distributing mail, and clerical/typing tasks involved in processing form letters, requisitions, memoranda, reports, and other office documents; utilizes all required software for basic departmental tasks.
Preparing and maintaining routine office records; enters data, resolves minor discrepancies by contacting appropriate personnel, and refers more complex issues to the supervisor.
Other Information
Education Requirements:
High School diploma or GED.
Licensure/Certification Requirements:
No licensure or certification required.
Professional Experience Requirements:
Years of experience is not required.
Knowledge/Skills/and Abilities Requirements:
Customer focus—making the customer and their needs the top priority, going the extra mile to satisfy customers, and resolving customer problems. Technical expertise—understanding the technical aspects of the job. Proficiency with Microsoft Office products to produce reports and documents. Ability to learn and master the scheduling system as appropriate. Coachability—receptive to feedback, willing to learn, and embraces continuous improvement.
Job Details
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: Accounts Payable
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $17.60 - $24.29 per hour (Hiring Range)
Pay offers are determined by experience and internal equity.
Work Assignment Type: Hybrid
Work Schedule: Day Job
Location of Job: US:NC:Durham
Exempt From Overtime: Exempt: No
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully‑owned subsidiary of UNC Health Care System. This is not a state‑employed position.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran, or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as for applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or apply for a career opportunity.
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Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well‑being of the unique communities we serve.
Summary: Performs general office support functions and other tasks as directed, according to established processes, policies and schedules.
Responsibilities
Greeting and routing internal and external customers by phone and in person; assists with general inquiries from both internal and external customers; directs customers/patients as needed and may serve as first level for customer complaints.
Matching records against source documents to verify completeness and accuracy, correcting typographical and other basic errors.
Performs basic scheduling of staff, facilities and/or patients; collects insurance cards, makes copies or inputs data into the system, and may collect necessary copays.
Performs routine office duties, including filing, faxing, sorting/distributing mail, and clerical/typing tasks involved in processing form letters, requisitions, memoranda, reports, and other office documents; utilizes all required software for basic departmental tasks.
Preparing and maintaining routine office records; enters data, resolves minor discrepancies by contacting appropriate personnel, and refers more complex issues to the supervisor.
Other Information
Education Requirements:
High School diploma or GED.
Licensure/Certification Requirements:
No licensure or certification required.
Professional Experience Requirements:
Years of experience is not required.
Knowledge/Skills/and Abilities Requirements:
Customer focus—making the customer and their needs the top priority, going the extra mile to satisfy customers, and resolving customer problems. Technical expertise—understanding the technical aspects of the job. Proficiency with Microsoft Office products to produce reports and documents. Ability to learn and master the scheduling system as appropriate. Coachability—receptive to feedback, willing to learn, and embraces continuous improvement.
Job Details
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: Accounts Payable
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $17.60 - $24.29 per hour (Hiring Range)
Pay offers are determined by experience and internal equity.
Work Assignment Type: Hybrid
Work Schedule: Day Job
Location of Job: US:NC:Durham
Exempt From Overtime: Exempt: No
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully‑owned subsidiary of UNC Health Care System. This is not a state‑employed position.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran, or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as for applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or apply for a career opportunity.
#J-18808-Ljbffr