Applied Innovation
Meter Reading Administrator - Grand Rapids MI
Applied Innovation, Grand Rapids, Michigan, us, 49528
Overview
Applied Innovation is seeking an energetic, detail-oriented Meter Read Administrator to fill a full-time Monday to Friday opportunity in our DCA/Customer technology department, working out of our Grand Rapids Michigan Distribution Center. This role is responsible for working with Customers and internal teams regarding Meter readings/Usage counters. Key Responsibilities
Maintaining customer-facing email inboxes Internal and external phone calls regarding meter readings Submitting meters to and from Dealer partners Daily usage of meter collection software Printanista, ImageWare,@remote Working directly with our DCA team to get customers added to our meter collection software Run weekly reports for DCA software Maintain proper documentation for historical and analytical purposes Flag down and resolve irregularities Provide timely follow-up to ensure issue resolution Resolve external customer meter collection challenges utilizing an established troubleshooting process. Provide customers with Fast, Friendly, and amazing service Meter Reading Administrator Requirements
Strong attention to detail and organizational skills Excellent customer service and communication skills. Ability to provide customer focused end-user support by phone, and e-mail. A positive attitude and eagerness to learn High school diploma or equivalent Compensation & Benefits
Applied Innovation offers a comprehensive and competitive benefits package, including: Medical, dental, and vision Life insurance 401(k) retirement plan with company match Paid holidays Onsite fitness center
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Applied Innovation is seeking an energetic, detail-oriented Meter Read Administrator to fill a full-time Monday to Friday opportunity in our DCA/Customer technology department, working out of our Grand Rapids Michigan Distribution Center. This role is responsible for working with Customers and internal teams regarding Meter readings/Usage counters. Key Responsibilities
Maintaining customer-facing email inboxes Internal and external phone calls regarding meter readings Submitting meters to and from Dealer partners Daily usage of meter collection software Printanista, ImageWare,@remote Working directly with our DCA team to get customers added to our meter collection software Run weekly reports for DCA software Maintain proper documentation for historical and analytical purposes Flag down and resolve irregularities Provide timely follow-up to ensure issue resolution Resolve external customer meter collection challenges utilizing an established troubleshooting process. Provide customers with Fast, Friendly, and amazing service Meter Reading Administrator Requirements
Strong attention to detail and organizational skills Excellent customer service and communication skills. Ability to provide customer focused end-user support by phone, and e-mail. A positive attitude and eagerness to learn High school diploma or equivalent Compensation & Benefits
Applied Innovation offers a comprehensive and competitive benefits package, including: Medical, dental, and vision Life insurance 401(k) retirement plan with company match Paid holidays Onsite fitness center
#J-18808-Ljbffr