Thecentermemphis
Position Summary
We have an exciting opportunity for you to join our team of Operation Support Agents. Responsibilities
Ensuring that customers' urgent packages get to the right place, on time Answering incoming calls from customers in relation to shipment collection requests and delivery inquiries Checking and investigating failed shipment deliveries or collections when needed; prioritising and reallocating any failed deliveries for the next day delivery Entering data into our in-house tracking system Running clear and effective communication and collaboration with the team, your manager, and other operations stations Adhering to FedEx processes, procedures and controls, and regulatory requirements Qualifications
Good communication and social skills Ability to work in a fast‑paced environment with strict timelines Ability to manage own time effectively with attention to detail Benefits
Attractive compensation package Training to get you started and on‑the‑job learning opportunities Extensive learning resources to further develop your skills and knowledge Tuition Assistance Program (*applicable for FedEx positions with a permanent contract) Employee Assistance Program for you and your family in difficult life situations Employee reduced‑rate shipping Great career opportunities FedEx is one of the worlds most admired companies and trusted brands year after year Languages
Dutch, English Equal Opportunity Statement
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.
#J-18808-Ljbffr
We have an exciting opportunity for you to join our team of Operation Support Agents. Responsibilities
Ensuring that customers' urgent packages get to the right place, on time Answering incoming calls from customers in relation to shipment collection requests and delivery inquiries Checking and investigating failed shipment deliveries or collections when needed; prioritising and reallocating any failed deliveries for the next day delivery Entering data into our in-house tracking system Running clear and effective communication and collaboration with the team, your manager, and other operations stations Adhering to FedEx processes, procedures and controls, and regulatory requirements Qualifications
Good communication and social skills Ability to work in a fast‑paced environment with strict timelines Ability to manage own time effectively with attention to detail Benefits
Attractive compensation package Training to get you started and on‑the‑job learning opportunities Extensive learning resources to further develop your skills and knowledge Tuition Assistance Program (*applicable for FedEx positions with a permanent contract) Employee Assistance Program for you and your family in difficult life situations Employee reduced‑rate shipping Great career opportunities FedEx is one of the worlds most admired companies and trusted brands year after year Languages
Dutch, English Equal Opportunity Statement
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.
#J-18808-Ljbffr