Organizational Capability Advisor - Hybrid

**Overview:****Key Responsibilities:*** **Develop an Enterprise Capability Framework:** Design and implement a maturity model that assesses organizational capabilities and identifies opportunities for growth.* **Conduct Evaluative Research:** Apply qualitative and quantitative methods to understand current state, measure progress, and recommend strategies for improvement.* **Partner with Subject Matter Experts:** Collaborate with internal experts to define standards and data, balance simplicity and complexity, and develop action plans.* **Consult with Senior Leadership:** Serve as a trusted advisor to the Executive Leadership Team, providing insights that inform strategic decisions and capability investments.* **Drive Organizational Change:** Work with senior leaders to translate research findings into actionable plans that enhance capability maturity.* **Vendor & Program Management:** Oversee external research partners as needed, ensuring quality and alignment with strategic objectives.* **Executive Communication:** Deliver clear, compelling reports and presentations for senior audiences, including the CEO and Board.**Supervisory/Managerial Responsibilities:*** This position does not include direct people management responsibilities.**Education and Experience Required:*** Bachelors’ degree, or equivalent work experience* 8+ years of related experience**Education and Experience Preferred:*** Expertise in **Capability Maturity Models & Frameworks*** Strong background in **evaluative research** and **organizational psychology*** **Demonstrated experience simplifying complex concepts*** **Consulting experience** with proven ability to define problems and design holistic solutions* Experience **developing frameworks** grounded in research and **driving enterprise adoption*** Skilled in **executive communication**, facilitation, and influencing senior stakeholders* Familiarity with **program governance**, change leadership, and cultural diagnostics* Advanced proficiency in research tools and data visualization platforms (e.g., **Qualtrics, Power BI, Tableau**)* Master’s degree in **Organizational Psychology**, Business, or related field preferred**Work Model & Office Locations**:This role follows a hybrid work model, requiring onsite presence three days per week at one of M&T Bank’s regional offices. Candidates must reside within a reasonable commuting distance to one of the following locations:* 345 Main Street, Buffalo, NY* 115 Federal Street, Boston, MA* 1 Light Street, Baltimore, MD* 1350 I Street NW, Washington, DC 20005* 1100 North Market Street, Wilmington, DE* 277 Park Avenue, New York, NY 10172* 850 Main Street, Bridgeport, CT**Anticipated Travel Requirements:*** Employees in this position should be prepared to travel at least once per month.* Travel frequency may fluctuate based on business demands and the nature of assigned projects.* Employees located outside the Buffalo or Boston markets are generally expected to travel more frequently than those based in these areas.* Direct impact on enterprise strategy with ELT visibility* Opportunity to shape the future of organizational capabilities in a leading financial institution* Collaborative, high-performing environment focused on innovation and growthM&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $107,500.00 - $179,100.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.# **Location**Buffalo, New York, United States of AmericaAs the Organizational Capability Advisor, you will lead the design and implementation of the framework that measures and accelerates the maturity of critical organizational capabilities – such as product delivery and agility, information management, and customer management – across all lines of business in partnership with capability leaders. This is a **high-profile, strategic role** that will enable the Board and senior executives to make informed decisions that shape the future of the enterprise. This role blends **evaluative research, consulting, change management, and organizational psychology** to create actionable insights and drive strategic maturation. You will define problems, design solutions, and partner with senior leaders to ensure the organization continues to evolve as a leading financial institution.Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: **make a difference in people’s lives and uplift the communities we serve**. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. #J-18808-Ljbffr