Cretex Medical
About rms Company
rms Company provides contract manufacturing of high-quality, tight-tolerance medical implants, components and sub-assemblies using cutting-edge technology. rms is part of the Cretex Medical family of companies.
Learn more at www.rmsmachining.com and www.cretexmedical.com.
Position Overview The Customer Order Entry Coordinator will be responsible for entering customer orders into the ERP system. The role also assists with order processing of existing products and product line extensions, inventory, production scheduling, and quality requirements.
Responsibilities
Receive documents and enter data into the ERP system or other database systems
Update data in all systems
Assist engineers, buyers, production, shipping, finance, and sales with customer requests, requirements, and priorities
Generate production job packet, sales orders, jobs, and appropriate documents
Review customer purchase order contracts
Coordinate and deliver required documentation to the customer and obtain customer approvals
Assist the Sales Director with obtaining quote information, creating, and delivering quotes
Assist other customer service positions with keeping customer profile information current, updating the revenue outlook, and inventory activities
Partner with other business segments: sales/marketing, customer service, engineering, quality, and finance
Understand customer needs and the core business markets we serve
Ensure business systems are implemented, maintained, and functioning properly
Support and comply with the company Quality System, ISO, and medical device requirements
Read, understand, and follow work instructions and standard work
Partner with other business segments: sales/marketing, customer service, engineering, quality, and finance
Understand customer needs and the core business markets we serve
Ensure business systems are implemented, maintained, and functioning properly
Participate in required company meetings
Maintain an organized work area (5S)
Participate in the Operational Excellence Program
Complete all other work duties as assigned
Ability to work in a manufacturing environment
Minimum Requirements, Education & Experience
High School Diploma or equivalent
2 years of experience in data entry
Customer service experience
Experience with an ERP system software
Microsoft Office proficiency (Outlook, Word, Excel, PowerPoint, Publisher)
Clear and effective verbal and written communication skills
Attention to detail
Organizational skills
Ability to work in a fast-paced team environment
Ability to prioritize and multitask
Desirable Criteria & Qualifications
Certificate or Associate Degree in Business or related field
Production scheduling experience
Continuing Education; including participation in local chapters, associations, and/or organizations
Pay Range USD $39,300.00 - USD $55,100.00 /Yr.
Company Benefits All Employees: 401k retirement savings plan with a company match contribution; onsite health clinics; discretionary holiday bonus program (based on years of service); Cretex University; 24/7 employee assistance program with access to five confidential visits with a licensed counselor at no cost; wellness program with incentives; employee death benefit; and employee sick and safe leave are available to all Cretex employees.
20+ hours: Cretex’s medical benefit package includes comprehensive medical insurance with access to virtual providers; dental insurance (Little Partners Dental benefit covers services 100 percent for children 12 and younger when seen by a Health Partners in network provider); vision insurance; a pre-tax health savings account; healthcare and dependent care pre-tax reimbursement accounts; paid holidays; paid time off; and our discretionary profit sharing program are available to employees working 20+ hours/week.
30+ hours: Parental Leave, accident and critical illness benefits, optional employee, spouse, and child life; short and long term disability; company provided life insurance; and tuition assistance programs are available to employees working 30+ hours per week. (Some benefits are subject to eligibility criteria.)
Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, veteran status, marital status, family status, status with regard to public assistance, or any other protected status as required by law.
Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .
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Learn more at www.rmsmachining.com and www.cretexmedical.com.
Position Overview The Customer Order Entry Coordinator will be responsible for entering customer orders into the ERP system. The role also assists with order processing of existing products and product line extensions, inventory, production scheduling, and quality requirements.
Responsibilities
Receive documents and enter data into the ERP system or other database systems
Update data in all systems
Assist engineers, buyers, production, shipping, finance, and sales with customer requests, requirements, and priorities
Generate production job packet, sales orders, jobs, and appropriate documents
Review customer purchase order contracts
Coordinate and deliver required documentation to the customer and obtain customer approvals
Assist the Sales Director with obtaining quote information, creating, and delivering quotes
Assist other customer service positions with keeping customer profile information current, updating the revenue outlook, and inventory activities
Partner with other business segments: sales/marketing, customer service, engineering, quality, and finance
Understand customer needs and the core business markets we serve
Ensure business systems are implemented, maintained, and functioning properly
Support and comply with the company Quality System, ISO, and medical device requirements
Read, understand, and follow work instructions and standard work
Partner with other business segments: sales/marketing, customer service, engineering, quality, and finance
Understand customer needs and the core business markets we serve
Ensure business systems are implemented, maintained, and functioning properly
Participate in required company meetings
Maintain an organized work area (5S)
Participate in the Operational Excellence Program
Complete all other work duties as assigned
Ability to work in a manufacturing environment
Minimum Requirements, Education & Experience
High School Diploma or equivalent
2 years of experience in data entry
Customer service experience
Experience with an ERP system software
Microsoft Office proficiency (Outlook, Word, Excel, PowerPoint, Publisher)
Clear and effective verbal and written communication skills
Attention to detail
Organizational skills
Ability to work in a fast-paced team environment
Ability to prioritize and multitask
Desirable Criteria & Qualifications
Certificate or Associate Degree in Business or related field
Production scheduling experience
Continuing Education; including participation in local chapters, associations, and/or organizations
Pay Range USD $39,300.00 - USD $55,100.00 /Yr.
Company Benefits All Employees: 401k retirement savings plan with a company match contribution; onsite health clinics; discretionary holiday bonus program (based on years of service); Cretex University; 24/7 employee assistance program with access to five confidential visits with a licensed counselor at no cost; wellness program with incentives; employee death benefit; and employee sick and safe leave are available to all Cretex employees.
20+ hours: Cretex’s medical benefit package includes comprehensive medical insurance with access to virtual providers; dental insurance (Little Partners Dental benefit covers services 100 percent for children 12 and younger when seen by a Health Partners in network provider); vision insurance; a pre-tax health savings account; healthcare and dependent care pre-tax reimbursement accounts; paid holidays; paid time off; and our discretionary profit sharing program are available to employees working 20+ hours/week.
30+ hours: Parental Leave, accident and critical illness benefits, optional employee, spouse, and child life; short and long term disability; company provided life insurance; and tuition assistance programs are available to employees working 30+ hours per week. (Some benefits are subject to eligibility criteria.)
Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, veteran status, marital status, family status, status with regard to public assistance, or any other protected status as required by law.
Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .
#J-18808-Ljbffr