All Ways Caring HomeCare
Customer Service Manager
All Ways Caring HomeCare, West Palm Beach, Florida, United States, 33412
Overview
Job Title: Customer Service Manager
Location: US-FL-WEST PALM BEACH
Requisition ID: 2026-181319
Line of Business: All Ways Caring HomeCare
Pay: USD $18.00 - $20.00 per hour
What you will do The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.
Responsibilities include, but are not limited to:
Oversee quality care and overall client satisfaction
Supervise and provide guidance to the Caregivers who provide direct care to the clients served
Manage employee scheduling, identify problem situations, and implement proactive solutions
Maintain strong and positive relationships with referral partners, payor sources, and clients
Ensure proper documentation and record-keeping
Conduct periodic home visits and safety checks
What you will receive
Great company culture
Competitive pay with daily pay options available
Tuition reimbursement and campus partnerships
Flexible work schedules close to home
Retention and referral bonuses
Benefits, Supplemental Plans, EAP, and 401K participation
Career growth and development opportunities
Qualifications
Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements)
Accountable, reliable, and ability to work independently with good judgment
Valid driver's license and auto insurance
Effective verbal and written communication
Excellent customer service skills
About our Line of Business All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit www.allwayscaring.com.
Additional Job Information At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day. Here are some benefits:
Great company culture
Competitive pay with daily pay options available
Tuition reimbursement and campus partnerships
Retention and referral bonuses. Work with your friends
Benefits, Supplemental Plans, EAP, and 401K participation
Career growth and development opportunities
Salary Range USD $18.00 - $20.00 / Hour
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Location: US-FL-WEST PALM BEACH
Requisition ID: 2026-181319
Line of Business: All Ways Caring HomeCare
Pay: USD $18.00 - $20.00 per hour
What you will do The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.
Responsibilities include, but are not limited to:
Oversee quality care and overall client satisfaction
Supervise and provide guidance to the Caregivers who provide direct care to the clients served
Manage employee scheduling, identify problem situations, and implement proactive solutions
Maintain strong and positive relationships with referral partners, payor sources, and clients
Ensure proper documentation and record-keeping
Conduct periodic home visits and safety checks
What you will receive
Great company culture
Competitive pay with daily pay options available
Tuition reimbursement and campus partnerships
Flexible work schedules close to home
Retention and referral bonuses
Benefits, Supplemental Plans, EAP, and 401K participation
Career growth and development opportunities
Qualifications
Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements)
Accountable, reliable, and ability to work independently with good judgment
Valid driver's license and auto insurance
Effective verbal and written communication
Excellent customer service skills
About our Line of Business All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit www.allwayscaring.com.
Additional Job Information At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day. Here are some benefits:
Great company culture
Competitive pay with daily pay options available
Tuition reimbursement and campus partnerships
Retention and referral bonuses. Work with your friends
Benefits, Supplemental Plans, EAP, and 401K participation
Career growth and development opportunities
Salary Range USD $18.00 - $20.00 / Hour
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