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Volvo Car Germany GmbH

Dispute Resolution Leader – Automotive Quality

Volvo Car Germany GmbH, Ridgeville, South Carolina, United States, 29183

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An international automotive company is seeking a Quality Experience/Dispute Resolution Manager in Ridgeville, SC or Mahwah, NJ. This role involves governance of customer and dispute resolution operations, ensuring compliance and customer-centric outcomes. Candidates should have extensive experience in automotive service quality and demonstrate proficiency in escalation frameworks and compliance audits. The position requires analytical skills, leadership, and a Bachelor’s degree in Engineering or Business, along with a commitment to continuous improvement and operational excellence. #J-18808-Ljbffr