Goodwill of Central & Southern Indiana
Store Team Leader - Crawfordsville Rd. @ Speedway Indianapolis
Goodwill of Central & Southern Indiana, Indiana, Pennsylvania, us, 15705
Store Team Leader
– full‑time, $16/hr, located at 6145 Crawfordsville Rd., Indianapolis, IN 46224.
The Store Team Leader assists the Store Leader, Assistant Store Leader, management team, and staff to execute store operational goals of the annual operating plan. The Team Leader handles customer service, team member supervision, operational decisions, business planning, priority setting, compliance with company policies, and overall business areas.
Example Duties and Activities Staff Management and Development - 30%
Provides coaching and training to hourly employees on daily tasks.
Participates in the hourly associate recruitment process including pre‑screening and interviewing candidates, as needed.
Seeks out opportunities for professional development for both self and other team members.
Operations - 60%
Completes day‑to‑day tasks and suggests efficiency improvements.
Integrates, represents, and communicates Goodwill’s Mission, Vision, and Values to internal and external customers at all times.
Financial Management and Reporting - 10%
Acts as a steward of resources available at the site, including people, time, and money.
Tracks and measures day‑to‑day sales, production goals, and donations.
Required Competencies
Degree and Credential Requirements – NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute.
Supervisory Expertise – Oversees the work of others, directly or indirectly, in a service‑related industry (e.g., retail, hospitality, food, etc.).
Coaching – Provides timely guidance and effective feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.
Communication Skills – Articulates thoughts and expresses ideas effectively using oral, written, visual and non‑verbal communication skills, as well as listening skills to comprehend customers’ needs.
Customer Focus – Builds and maintains customer satisfaction with the products and services offered by the organization.
Technical Knowledge – Familiarity with computers and relevant software, including basic computer and Internet navigation skills.
Results‑Oriented – Recognizes important results and takes steps to achieve set goals or targets.
Critical Thinking – Uses judgment and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Ethical – Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill’s values.
Preferred Competencies
Industry Expertise – Has worked in a warehouse environment and is knowledgeable of the organization, planning, time management, inventory control, equipment maintenance, teamwork, documentation, and data entry involved.
Other Requirements
Physical Work – Able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching; uses hands to grasp, carry, feel, or touch products and machinery; can move and lift 10‑50 pounds.
Noise and Temperature Tolerance – Can manage frequent exposure to moderate noise and temperature variations.
Benefits
Continuing education and leadership development as well as tuition reimbursement.
Comprehensive health plan.
Generous paid time off (PTO) and paid holidays.
Sabbatical and parental leaves.
Life, dental and vision insurance.
Short‑ and long‑term disability plans.
Nationally recognized preventive health and wellness program.
Section 125 pretax health spending account, dependent care spending account, and premiums.
Discount programs including 20% discount off Goodwill retail stores immediately upon hire.
Retirement planning options with generous company % match.
Free mental health support services with up to 15 free counseling sessions for you and any family members.
Free nurse health coaching services on site.
Daily pay options available.
Goodwill is an EEO Employer/Vet/Disabled employer.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Sales and Business Development
Industries: Individual and Family Services
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– full‑time, $16/hr, located at 6145 Crawfordsville Rd., Indianapolis, IN 46224.
The Store Team Leader assists the Store Leader, Assistant Store Leader, management team, and staff to execute store operational goals of the annual operating plan. The Team Leader handles customer service, team member supervision, operational decisions, business planning, priority setting, compliance with company policies, and overall business areas.
Example Duties and Activities Staff Management and Development - 30%
Provides coaching and training to hourly employees on daily tasks.
Participates in the hourly associate recruitment process including pre‑screening and interviewing candidates, as needed.
Seeks out opportunities for professional development for both self and other team members.
Operations - 60%
Completes day‑to‑day tasks and suggests efficiency improvements.
Integrates, represents, and communicates Goodwill’s Mission, Vision, and Values to internal and external customers at all times.
Financial Management and Reporting - 10%
Acts as a steward of resources available at the site, including people, time, and money.
Tracks and measures day‑to‑day sales, production goals, and donations.
Required Competencies
Degree and Credential Requirements – NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute.
Supervisory Expertise – Oversees the work of others, directly or indirectly, in a service‑related industry (e.g., retail, hospitality, food, etc.).
Coaching – Provides timely guidance and effective feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.
Communication Skills – Articulates thoughts and expresses ideas effectively using oral, written, visual and non‑verbal communication skills, as well as listening skills to comprehend customers’ needs.
Customer Focus – Builds and maintains customer satisfaction with the products and services offered by the organization.
Technical Knowledge – Familiarity with computers and relevant software, including basic computer and Internet navigation skills.
Results‑Oriented – Recognizes important results and takes steps to achieve set goals or targets.
Critical Thinking – Uses judgment and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Ethical – Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill’s values.
Preferred Competencies
Industry Expertise – Has worked in a warehouse environment and is knowledgeable of the organization, planning, time management, inventory control, equipment maintenance, teamwork, documentation, and data entry involved.
Other Requirements
Physical Work – Able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching; uses hands to grasp, carry, feel, or touch products and machinery; can move and lift 10‑50 pounds.
Noise and Temperature Tolerance – Can manage frequent exposure to moderate noise and temperature variations.
Benefits
Continuing education and leadership development as well as tuition reimbursement.
Comprehensive health plan.
Generous paid time off (PTO) and paid holidays.
Sabbatical and parental leaves.
Life, dental and vision insurance.
Short‑ and long‑term disability plans.
Nationally recognized preventive health and wellness program.
Section 125 pretax health spending account, dependent care spending account, and premiums.
Discount programs including 20% discount off Goodwill retail stores immediately upon hire.
Retirement planning options with generous company % match.
Free mental health support services with up to 15 free counseling sessions for you and any family members.
Free nurse health coaching services on site.
Daily pay options available.
Goodwill is an EEO Employer/Vet/Disabled employer.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Sales and Business Development
Industries: Individual and Family Services
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