Lakeland Fire + Safety
Operations Supervisor - Fresno, CA
Lakeland Fire + Safety, Fresno, California, United States, 93650
California PPE Operations Supervisor – Fresno, CA
Position Overview California PPE is a Verified Independent Service Provider, providing compliant cleaning and inspection to Fire and Personal Protective equipment. We are seeking a highly organized and proactive General Manager to oversee daily operations at our Fresno location. This role requires strong leadership skills, excellent communication, and the ability to manage both people and processes to ensure smooth workflow.
Key Responsibilities
Team Leadership:
Supervise, coach, and motivate employees to achieve daily, monthly and quarterly performance goals
Conduct regular employee performance reviews and provide feedback
Manage hiring, onboarding, and training of new team members
Operational Management:
Oversee shop workflow to ensure deadlines and quality standards are met
Schedule and coordinate customer pickups and drop-offs
Manage inventory levels and order necessary materials and supplies
Process shipments (UPS, etc.) and ensure timely delivery
Customer Service & Communication:
Greet and assist all incoming customers with professionalism
Answer incoming phone calls and respond to inquiries promptly
Manage and redirect incoming emails (including AP, AR, and other departments)
Administrative Duties:
Maintain accurate records and ensure compliance with company policies
Monitor and optimize operational efficiency across all areas
Qualifications
Proven experience in a management or supervisory role
Strong organizational and multitasking skills
Excellent communication and interpersonal abilities
Ability to work in a fast-paced environment and meet deadlines
Familiarity with inventory management and shipping processes preferred
Fresno, CA $130,000.00-$150,000.00
#J-18808-Ljbffr
Position Overview California PPE is a Verified Independent Service Provider, providing compliant cleaning and inspection to Fire and Personal Protective equipment. We are seeking a highly organized and proactive General Manager to oversee daily operations at our Fresno location. This role requires strong leadership skills, excellent communication, and the ability to manage both people and processes to ensure smooth workflow.
Key Responsibilities
Team Leadership:
Supervise, coach, and motivate employees to achieve daily, monthly and quarterly performance goals
Conduct regular employee performance reviews and provide feedback
Manage hiring, onboarding, and training of new team members
Operational Management:
Oversee shop workflow to ensure deadlines and quality standards are met
Schedule and coordinate customer pickups and drop-offs
Manage inventory levels and order necessary materials and supplies
Process shipments (UPS, etc.) and ensure timely delivery
Customer Service & Communication:
Greet and assist all incoming customers with professionalism
Answer incoming phone calls and respond to inquiries promptly
Manage and redirect incoming emails (including AP, AR, and other departments)
Administrative Duties:
Maintain accurate records and ensure compliance with company policies
Monitor and optimize operational efficiency across all areas
Qualifications
Proven experience in a management or supervisory role
Strong organizational and multitasking skills
Excellent communication and interpersonal abilities
Ability to work in a fast-paced environment and meet deadlines
Familiarity with inventory management and shipping processes preferred
Fresno, CA $130,000.00-$150,000.00
#J-18808-Ljbffr