TalentPop App
French+English Bilingual Customer Service Representative
TalentPop App, Saint Louis, Missouri, United States, 63146
If you're a natural problem‑solver who loves helping people and you're fluent in both French and English, we want you on our team. Join TalentPop as a French+English Bilingual Customer Support Specialist and be the friendly, reliable support our clients and customers count on.
What You'll Do
Be a Customer Champion: Provide exceptional support, ensuring every customer interaction is a positive one.
Resolve with Confidence: Troubleshoot issues efficiently, turning challenges into quick solutions.
Build Connections: Use your excellent communication skills to foster strong, lasting relationships with our customers.
Collaborate and Improve: Work closely with your team to share insights and help us continuously refine our service.
What We're Looking For
Experience: At least one year of remote bilingual customer service experience or a similar role.
Communication: Excellent written and verbal communication skills in both French and English.
Tech Savvy: Familiarity with customer support platforms like Gorgias, Zendesk, or Shopify is a plus.
Problem‑Solver: You remain calm and focused, even in high‑pressure situations.
E‑Commerce Know‑How: Experience with E‑commerce and CRM systems is a plus.
Technical Requirements
Hardware: A personal PC or laptop with a minimum i5 processor (or equivalent).
Internet: A stable internet connection with at least 15 Mbps upload and download speeds.
The Perks
Work from Home: Enjoy a permanent, 100% remote position.
Competitive Pay: We offer a great wage with annual increases.
Time Off: You’ll get paid time off to relax and recharge.
Bonuses: Your hard work can earn you performance bonuses.
Health: We provide a health stipend to support your well‑being.
Ready to make an impact with a team that values you? Apply today and grow with TalentPop.
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What You'll Do
Be a Customer Champion: Provide exceptional support, ensuring every customer interaction is a positive one.
Resolve with Confidence: Troubleshoot issues efficiently, turning challenges into quick solutions.
Build Connections: Use your excellent communication skills to foster strong, lasting relationships with our customers.
Collaborate and Improve: Work closely with your team to share insights and help us continuously refine our service.
What We're Looking For
Experience: At least one year of remote bilingual customer service experience or a similar role.
Communication: Excellent written and verbal communication skills in both French and English.
Tech Savvy: Familiarity with customer support platforms like Gorgias, Zendesk, or Shopify is a plus.
Problem‑Solver: You remain calm and focused, even in high‑pressure situations.
E‑Commerce Know‑How: Experience with E‑commerce and CRM systems is a plus.
Technical Requirements
Hardware: A personal PC or laptop with a minimum i5 processor (or equivalent).
Internet: A stable internet connection with at least 15 Mbps upload and download speeds.
The Perks
Work from Home: Enjoy a permanent, 100% remote position.
Competitive Pay: We offer a great wage with annual increases.
Time Off: You’ll get paid time off to relax and recharge.
Bonuses: Your hard work can earn you performance bonuses.
Health: We provide a health stipend to support your well‑being.
Ready to make an impact with a team that values you? Apply today and grow with TalentPop.
#J-18808-Ljbffr