Theumstead
Job Details
Job Location:
NC The Umstead Hotel and Spa - Cary, NC 27513
Position Type:
Full Time
Salary Range:
$22.00 - $27.00
Job Shift:
AM/Day
Reports to:
Accounting Manager
Role:
Experienced and detail-oriented Accounts Receivable Specialist to support our finance team. This role is critical to maintaining accurate guest, group, and corporate billing, ensuring timely collections, and upholding the financial standards expected in a high-end hospitality environment. The ideal candidate brings strong AR fundamentals, hospitality experience, and a calm, professional approach when working with internal departments and external clients.
Responsibilities
Process and post payments received via check, ACH, wire transfer, and credit card – Apply payments accurately to guest, group, banquet, and corporate accounts – Reconcile daily cashiering activity and investigate discrepancies – Prepare and balance daily deposit reports – Maintain organized records of all payment transactions.
AP invoices for SPA and Gift shop
Assist with issuing invoices for group, banquet and catering – Verify charges against contracts, BEOs, and folios prior to posting – Follow up on missing documentation or discrepancies
Work closely with Front Office, Sales, Catering, and Banquets to resolve billing issues – Communicate professionally with internal teams and external clients regarding payment status – Escalate unresolved discrepancies to Accounts Receivable leadership
Invoicing and processing payments for Transient Accounts
Processing and recording Direct Bill Applications
Assisting other hotel departments with accounting questions and/or needs
Respond to guest requests about invoices and payments according to five-star guidelines
Continuously look for opportunities to streamline processes, increase accuracy and reduce processing time
Assist with aging reports and payment tracking – Support month-end closing activities related to accounts receivable – Perform other accounting and administrative duties as assigned
Additional Information for Success
Adhere to hotel’s appearance standards
The ideal candidate will have the following qualities:
Guest focused
Maintain integrity at all times
Strong ability to multi-task and prioritize
Team oriented
Ability to communicate clearly and accurately
Positive, can-do attitude
Qualifications
2+ years of accounts receivable or accounting experience
Prior hospitality or hotel accounting experience strongly preferred
Proficiency with accounting systems and hotel PMS platforms (Opera experience a plus)
Strong Excel skills, including sorting, formulas, and reconciliation workflows
Excellent attention to detail and organizational skills
Professional communication skills with a service-first mindset
Ability to manage multiple priorities in a deadline-driven environment
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NC The Umstead Hotel and Spa - Cary, NC 27513
Position Type:
Full Time
Salary Range:
$22.00 - $27.00
Job Shift:
AM/Day
Reports to:
Accounting Manager
Role:
Experienced and detail-oriented Accounts Receivable Specialist to support our finance team. This role is critical to maintaining accurate guest, group, and corporate billing, ensuring timely collections, and upholding the financial standards expected in a high-end hospitality environment. The ideal candidate brings strong AR fundamentals, hospitality experience, and a calm, professional approach when working with internal departments and external clients.
Responsibilities
Process and post payments received via check, ACH, wire transfer, and credit card – Apply payments accurately to guest, group, banquet, and corporate accounts – Reconcile daily cashiering activity and investigate discrepancies – Prepare and balance daily deposit reports – Maintain organized records of all payment transactions.
AP invoices for SPA and Gift shop
Assist with issuing invoices for group, banquet and catering – Verify charges against contracts, BEOs, and folios prior to posting – Follow up on missing documentation or discrepancies
Work closely with Front Office, Sales, Catering, and Banquets to resolve billing issues – Communicate professionally with internal teams and external clients regarding payment status – Escalate unresolved discrepancies to Accounts Receivable leadership
Invoicing and processing payments for Transient Accounts
Processing and recording Direct Bill Applications
Assisting other hotel departments with accounting questions and/or needs
Respond to guest requests about invoices and payments according to five-star guidelines
Continuously look for opportunities to streamline processes, increase accuracy and reduce processing time
Assist with aging reports and payment tracking – Support month-end closing activities related to accounts receivable – Perform other accounting and administrative duties as assigned
Additional Information for Success
Adhere to hotel’s appearance standards
The ideal candidate will have the following qualities:
Guest focused
Maintain integrity at all times
Strong ability to multi-task and prioritize
Team oriented
Ability to communicate clearly and accurately
Positive, can-do attitude
Qualifications
2+ years of accounts receivable or accounting experience
Prior hospitality or hotel accounting experience strongly preferred
Proficiency with accounting systems and hotel PMS platforms (Opera experience a plus)
Strong Excel skills, including sorting, formulas, and reconciliation workflows
Excellent attention to detail and organizational skills
Professional communication skills with a service-first mindset
Ability to manage multiple priorities in a deadline-driven environment
#J-18808-Ljbffr