State of Iowa - Executive Branch
Child & Family Services Case Manager
State of Iowa - Executive Branch, Des Moines, Iowa, United States, 50319
Job Description
The Iowa Department of Health and Human Services (HHS), Division of Family Well-Being and Protection, Bureau of Child Protective Services, is seeking a Child & Family Services Case Manager (Job Classification: Social Worker 2) to join our team in Des Moines.
As a Child & Family Services Case Manager, you will walk alongside families after their initial assessments, helping them navigate challenges and build stronger, safer futures together.
Responsibilities
Assess risk and safety factors affecting children and families in a variety of settings.
Schedule and conduct monthly in‑home visits with parents and children.
Complete timely and accurate documentation, including case notes and court reports.
Attend court hearings and testify as required.
Respond to crisis situations with urgency, offering immediate support and stabilizing interventions.
Collaborate with legal professionals, law enforcement, treatment providers, and other community partners.
Manage a diverse and dynamic caseload with flexibility and analytical reasoning.
Essential Skills
Engagement and advocacy.
Crisis management.
Oral and written communication skills.
Observational, critical thinking and analytical skills.
Prioritization and time management.
Terms of Employment
Full‑time, Monday‑Friday, 8:00 AM‑4:30 PM.
Telework may be an option upon successful completion of the six‑month probationary period.
Mileage is paid at $0.50/mile travelled according to Iowa State Accounting Procedures.
Valid driver’s license is required.
Background check: Applicants will be required to complete a background check to be considered for this position.
Benefits
Health, dental, and vision coverage.
Paid time off: vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
Retirement plans: IPERS, Retirement Investors Club, and employer‑sponsored retirement plans.
Flexible spending accounts for medical and dependent care expenses.
Life insurance and free long‑term disability insurance.
Employee assistance program.
Employee discount programs.
Background Checks Applicants will be required to complete a background check to be considered for this position.
The State of Iowa is an EEO/AA Employer HHS values those with “lived experience” and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply.
Minimum Qualification Requirements
Graduation from an accredited four‑year college or university.
OR the equivalent of four years of full‑time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems.
OR an equivalent combination of education and experience substituting the equivalent of one year of full‑time qualifying work experience for one year (thirty semester or equivalent hours) of the required education, to a maximum substitution of four years.
Additional Qualification Requirements Designated positions in this job class require applicants to obtain the required Chauffeurs License and endorsements within a period of time as determined by the appointing authority at the time of hire.
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As a Child & Family Services Case Manager, you will walk alongside families after their initial assessments, helping them navigate challenges and build stronger, safer futures together.
Responsibilities
Assess risk and safety factors affecting children and families in a variety of settings.
Schedule and conduct monthly in‑home visits with parents and children.
Complete timely and accurate documentation, including case notes and court reports.
Attend court hearings and testify as required.
Respond to crisis situations with urgency, offering immediate support and stabilizing interventions.
Collaborate with legal professionals, law enforcement, treatment providers, and other community partners.
Manage a diverse and dynamic caseload with flexibility and analytical reasoning.
Essential Skills
Engagement and advocacy.
Crisis management.
Oral and written communication skills.
Observational, critical thinking and analytical skills.
Prioritization and time management.
Terms of Employment
Full‑time, Monday‑Friday, 8:00 AM‑4:30 PM.
Telework may be an option upon successful completion of the six‑month probationary period.
Mileage is paid at $0.50/mile travelled according to Iowa State Accounting Procedures.
Valid driver’s license is required.
Background check: Applicants will be required to complete a background check to be considered for this position.
Benefits
Health, dental, and vision coverage.
Paid time off: vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
Retirement plans: IPERS, Retirement Investors Club, and employer‑sponsored retirement plans.
Flexible spending accounts for medical and dependent care expenses.
Life insurance and free long‑term disability insurance.
Employee assistance program.
Employee discount programs.
Background Checks Applicants will be required to complete a background check to be considered for this position.
The State of Iowa is an EEO/AA Employer HHS values those with “lived experience” and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply.
Minimum Qualification Requirements
Graduation from an accredited four‑year college or university.
OR the equivalent of four years of full‑time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems.
OR an equivalent combination of education and experience substituting the equivalent of one year of full‑time qualifying work experience for one year (thirty semester or equivalent hours) of the required education, to a maximum substitution of four years.
Additional Qualification Requirements Designated positions in this job class require applicants to obtain the required Chauffeurs License and endorsements within a period of time as determined by the appointing authority at the time of hire.
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