Capital One National Association
Manager, Project Manager - Strategic Projects
Capital One National Association, Richmond, Virginia, United States, 23214
Manager, Project Manager - Strategic Projects
The Channels Strategy and Experience (CXS) Chief of Staff Team supports an organization of approximately 1,000 associates within the Retail Bank’s Channels and Operations team. As a Strategic Project Manager on the CXS Chief of Staff Team, you will have the opportunity to both lead and support strategic business projects. In this exciting role, you will work closely with key stakeholders to deliver results that will directly impact the Retail Bank organization. You will work with smart, talented people who will challenge you to excel. We're seeking someone that can leverage good judgement when autonomously solving complex white space problems. This person should be highly organized with proven ability to contribute to and drive strategic projects and execute on critical business and cultural priorities. They should have a strong attention to detail and be able to adapt quickly to changing priorities.
Key Responsibilities
Plan, design, manage, and execute project plans for large scale projects for CXS
Manage logistics and deliver key deliverables for CXS Senior Leaders
Provide strategic and tactical thought partnership to effectively drive project delivery
Drive projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or elevate as needed
Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation
Forge relationships with key stakeholders to ensure delivery of commitments
Lead CXS business routines and identify ways to improve and streamline
Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work
Use Google tools and features to organize and enhance information sharing
Work with a diverse group of individuals with a wide array of skills and perspectives who will challenge you to excel
Ideal Candidate
Good judgement and ownership when making impactful decisions
Outstanding collaboration and communication skills which are essential for interacting with key stakeholders across all levels
Very strong critical thinking and excellent problem solving skills
A proven track record of process and/or project management
Very strong attention to detail, combined with the ability to see and explain the big picture to senior management
Organizational agility to adapt to changing demands
Excellent judgment and maintains confidentiality when necessary
Highly motivated – willing to roll up your sleeves and get the job done
Ability to identify and implement creative solutions
Work experience achieving results with complex projects
Location This role is hybrid, where you will be expected to spend 3 days per week working in the office and the remainder of the week working virtually.
Basic Qualifications
High School Diploma, GED, or equivalent certification
At least 5 years of experience in project or process management
At least 3 years of experience with Google Suite Products
Preferred Qualifications
Bachelor’s Degree or Military experience
6+ years of experience in project or process management
3+ years of Chief of Staff functions experience
3+ years of experience writing communications and presentations for leadership and non-leadership audiences
Capital One does not sponsor a new applicant for employment authorization for this position.
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.
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The Channels Strategy and Experience (CXS) Chief of Staff Team supports an organization of approximately 1,000 associates within the Retail Bank’s Channels and Operations team. As a Strategic Project Manager on the CXS Chief of Staff Team, you will have the opportunity to both lead and support strategic business projects. In this exciting role, you will work closely with key stakeholders to deliver results that will directly impact the Retail Bank organization. You will work with smart, talented people who will challenge you to excel. We're seeking someone that can leverage good judgement when autonomously solving complex white space problems. This person should be highly organized with proven ability to contribute to and drive strategic projects and execute on critical business and cultural priorities. They should have a strong attention to detail and be able to adapt quickly to changing priorities.
Key Responsibilities
Plan, design, manage, and execute project plans for large scale projects for CXS
Manage logistics and deliver key deliverables for CXS Senior Leaders
Provide strategic and tactical thought partnership to effectively drive project delivery
Drive projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or elevate as needed
Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation
Forge relationships with key stakeholders to ensure delivery of commitments
Lead CXS business routines and identify ways to improve and streamline
Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work
Use Google tools and features to organize and enhance information sharing
Work with a diverse group of individuals with a wide array of skills and perspectives who will challenge you to excel
Ideal Candidate
Good judgement and ownership when making impactful decisions
Outstanding collaboration and communication skills which are essential for interacting with key stakeholders across all levels
Very strong critical thinking and excellent problem solving skills
A proven track record of process and/or project management
Very strong attention to detail, combined with the ability to see and explain the big picture to senior management
Organizational agility to adapt to changing demands
Excellent judgment and maintains confidentiality when necessary
Highly motivated – willing to roll up your sleeves and get the job done
Ability to identify and implement creative solutions
Work experience achieving results with complex projects
Location This role is hybrid, where you will be expected to spend 3 days per week working in the office and the remainder of the week working virtually.
Basic Qualifications
High School Diploma, GED, or equivalent certification
At least 5 years of experience in project or process management
At least 3 years of experience with Google Suite Products
Preferred Qualifications
Bachelor’s Degree or Military experience
6+ years of experience in project or process management
3+ years of Chief of Staff functions experience
3+ years of experience writing communications and presentations for leadership and non-leadership audiences
Capital One does not sponsor a new applicant for employment authorization for this position.
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.
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