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Dollar Tree Stores

Customer Service Associate I

Dollar Tree Stores, Fullerton, California, United States, 92632

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Customer Service Associate – Dollar Tree – Fullerton, CA – 221 Orangefair Mall, Fullerton, CA 92832-3038

Job Opening: Part time

Responsibilities

Assist customers with questions and recommendations

Manage sales transactions while working assigned cash register

Maintain security of cash and protect company assets

Keep the store well‑stocked, and recover merchandise

Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates and leaders

Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

Other duties as assigned

Skills & Experience

High school diploma or equivalent preferred

Previous customer service experience in retail, hotel, restaurant, grocery or drug store environment highly preferred

Ability to follow instructions and interpret operational documents required

Must be able to lift between 30 and 50 lbs. from floor to shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting

Excellent customer service and relationship management skills required

Strong organizational and communication skills required

Strong problem‑solving and decision‑making skills required

Perks & Benefits We offer a wide variety of rewards to support your health, wealth and mental well‑being. In addition to medical, pharmacy, dental and vision insurance, we offer:

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Equal Opportunity Employer Statement We are an equal opportunity employer and committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

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