Hilltop Residential
Service Manager - Preston Pointe
At Hilltop Residential, we are proud of our vibrant culture. We are a world‑class real estate investment company that provides unparalleled excellence to our customers and investors. Hilltop is dedicated to creating an unforgettable experience not only as a great place to live, but also a great place to work, and we are honored to have been recognized as a Great Place to Work three years in a row, as well as being named a Top Workplace by the Houston Chronicle.
Job Type:
Full‑time
Benefits
Competitive Pay
401(k) with Company Match
Comprehensive Medical, Dental and Vision Plans
Paid Life Insurance
Employee Referral Program
Short and Long Term Disability
Paid Time Off
Employee Rent Discount Program
Rapidly Growing Company with Opportunities for Growth
Essential Responsibilities
Organize, prioritize, and guarantee service requests and repairs are made correctly and in a timely manner.
Inspect grounds, buildings, and other community features daily to minimize liability concerns and ensure excellent curb appeal at all times.
Oversee turnkey operations; ensure vacant units are made rent‑ready in a timely manner.
Understand and execute service requests using computer software systems daily.
Perform turnkey work as required and ensure all make‑ready inspections are completed.
Follow the standard operating procedures.
Maintain basic knowledge of local and state codes for permitting, sign ordinances, and pool regulations.
Follow and enforce the company's policies and procedures.
Communicate effectively with residents, fellow associates, vendors, and supervisors.
Work with community director to handle maintenance‑related resident problems.
Assist community director with documenting counseling sessions with maintenance staff.
Maintain a preventative maintenance program to minimize emergency and service repairs.
Maintain hazard communications program; teach and promote safe work practices.
Assist with recruiting, hiring, and training of quality staff; recommend promotions and terminations when necessary.
Work with community director to obtain competitive bids for maintenance‑related expenses.
Understand and adhere to budget guidelines.
Purchase supplies and vendor services using standard purchase order systems and proper bidding procedures under the supervision of community director.
Monitor inventory and maintain appropriate levels of parts and supplies.
Requirements
1+ years of hands‑on general maintenance experience.
Strong proficiency with property management software systems.
Availability to work a flexible schedule, including weekends.
Rotating on‑call responsibility for after‑hours emergencies.
EPA/HVAC license or certification.
Valid driver's license and/or access to reliable transportation.
This role will require an EPA Universal or HVAC certification. If you meet all other requirements and are chosen for this position, Hilltop Residential will invest in your professional development by covering the cost for you to obtain the required certification.
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Referrals increase your chances of interviewing at Hilltop Residential by 2×.
Applicants are evaluated on the basis of job qualifications—not race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital or domestic partner status, citizenship or any other status or characteristic covered by federal, state or local law.
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Job Type:
Full‑time
Benefits
Competitive Pay
401(k) with Company Match
Comprehensive Medical, Dental and Vision Plans
Paid Life Insurance
Employee Referral Program
Short and Long Term Disability
Paid Time Off
Employee Rent Discount Program
Rapidly Growing Company with Opportunities for Growth
Essential Responsibilities
Organize, prioritize, and guarantee service requests and repairs are made correctly and in a timely manner.
Inspect grounds, buildings, and other community features daily to minimize liability concerns and ensure excellent curb appeal at all times.
Oversee turnkey operations; ensure vacant units are made rent‑ready in a timely manner.
Understand and execute service requests using computer software systems daily.
Perform turnkey work as required and ensure all make‑ready inspections are completed.
Follow the standard operating procedures.
Maintain basic knowledge of local and state codes for permitting, sign ordinances, and pool regulations.
Follow and enforce the company's policies and procedures.
Communicate effectively with residents, fellow associates, vendors, and supervisors.
Work with community director to handle maintenance‑related resident problems.
Assist community director with documenting counseling sessions with maintenance staff.
Maintain a preventative maintenance program to minimize emergency and service repairs.
Maintain hazard communications program; teach and promote safe work practices.
Assist with recruiting, hiring, and training of quality staff; recommend promotions and terminations when necessary.
Work with community director to obtain competitive bids for maintenance‑related expenses.
Understand and adhere to budget guidelines.
Purchase supplies and vendor services using standard purchase order systems and proper bidding procedures under the supervision of community director.
Monitor inventory and maintain appropriate levels of parts and supplies.
Requirements
1+ years of hands‑on general maintenance experience.
Strong proficiency with property management software systems.
Availability to work a flexible schedule, including weekends.
Rotating on‑call responsibility for after‑hours emergencies.
EPA/HVAC license or certification.
Valid driver's license and/or access to reliable transportation.
This role will require an EPA Universal or HVAC certification. If you meet all other requirements and are chosen for this position, Hilltop Residential will invest in your professional development by covering the cost for you to obtain the required certification.
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Referrals increase your chances of interviewing at Hilltop Residential by 2×.
Applicants are evaluated on the basis of job qualifications—not race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital or domestic partner status, citizenship or any other status or characteristic covered by federal, state or local law.
#J-18808-Ljbffr