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Lumexa Imaging, Inc.

Bilingual Patient Service Representative

Lumexa Imaging, Inc., Plano, Texas, us, 75086

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Plano, TX, USA Job Description

Posted Thursday, January 8, 2026 at 6:00 AM Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform. Bilingual Patient Service Representative: Patient care-oriented professional on a full‑time basis for the location in Plano, TX. Work Schedule: Monday - Friday (9:30am - 6pm) and a rotating Saturday Why Touchstone?

We believe in rewarding dedication and passion! That's why we offer a PREMIUM base pay, COMPETITIVE shift differential, MONTHLY bonus opportunities, and an EXCEPTIONAL benefits program that reflects our commitment to you. You will be part of the Touchstone Medical Imaging mission—dedicated to enhancing radiology to better lives. Our comprehensive benefits package includes: Medical / Dental / Vision / Life / Pharmacy Plans 401(k) with Employer Contribution Paid Short-Term Disability Paid Vacation Time PTO Accrual Beginning Day 1 Colleague Referral Bonus Program Duties & Responsibilities

Schedule Patients for Diagnostic Exams and Procedures Assist with Authorization and Verifications Answer multiple phone lines Provide accurate and complete information to billing office Insurance verification Ensure accuracy of patient data entered into system Process requests and filing of patient records Requirements

1-4 years experience in medical office setting or hospital Experience in authorizations and insurance verification preferred Ability to handle heavy patient volume Strong customer service and computer skills Ability to multi‑task About Us

The Touchstone philosophy is to bring together state of the art equipment, the most qualified radiologists in the community, and superior customer service for the referring physicians, patient, and payors to provide the best in outpatient radiology. We are well known for our uncompromising commitment to patient care provided in a warm, caring atmosphere, and a strong belief that quality diagnostic imaging and excellence in service results in cost effective medical care. Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce. Lumexa Imaging is an equal opportunity employer.

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