Auto-Owners Insurance
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A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Job Description We offer a merit-based work‑from‑home program based on job responsibilities. After initial training in‑person, this specific role could have the flexibility to work from home up to 3 days per week.
Auto‑Owners Insurance, a top‑rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry‑level insurance claims under close supervision through the life‑cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. The role provides service to agents, insureds, and others to ensure claims resolve accurately and timely. The position includes training and development completion of the Company’s claims training program for the assigned line of insurance and requires the person to:
Investigate, evaluate, and settle entry‑level insurance claims
Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
Learn and comply with Company claim handling procedures
Develop entry‑level claim negotiation and settlement skills
Build skills to effectively serve the needs of agents, insureds, and others
Meet and communicate with claimants, legal counsel, and third‑parties
Develop specialized skills including but not limited to estimating and use of designated computer‑based programs for loss adjustment
Study, obtain, and maintain an adjuster’s license(s), if required by statute within the timeline established by the Company or legal requirements
Desired Skills & Experience
Bachelor’s degree or direct equivalent experience with property/casualty claims handling
Ability to organize data, multi‑task and make decisions independently
Above‑average communication skills (written and verbal)
Ability to write reports and compose correspondence
Ability to resolve complex issues
Ability to maintain confidentiality and data security
Ability to effectively deal with a diverse group of individuals
Ability to accurately deal with mathematical problems, including geometry (area and volume) and financial areas
Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines for coverage
Continually develop product knowledge through participation in approved educational programs
Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
Benefits Auto‑Owners offers a wide range of career opportunities and a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. The total compensation includes a competitive base salary, matched 401(k), fully‑funded pension plan (once vested), bonus programs and generous paid time off including holidays, vacation days, personal time and sick leave.
Equal Employment Opportunity Auto‑Owners Insurance is an equal‑opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
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Get AI-powered advice on this job and more exclusive features.
A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Job Description We offer a merit-based work‑from‑home program based on job responsibilities. After initial training in‑person, this specific role could have the flexibility to work from home up to 3 days per week.
Auto‑Owners Insurance, a top‑rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry‑level insurance claims under close supervision through the life‑cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. The role provides service to agents, insureds, and others to ensure claims resolve accurately and timely. The position includes training and development completion of the Company’s claims training program for the assigned line of insurance and requires the person to:
Investigate, evaluate, and settle entry‑level insurance claims
Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
Learn and comply with Company claim handling procedures
Develop entry‑level claim negotiation and settlement skills
Build skills to effectively serve the needs of agents, insureds, and others
Meet and communicate with claimants, legal counsel, and third‑parties
Develop specialized skills including but not limited to estimating and use of designated computer‑based programs for loss adjustment
Study, obtain, and maintain an adjuster’s license(s), if required by statute within the timeline established by the Company or legal requirements
Desired Skills & Experience
Bachelor’s degree or direct equivalent experience with property/casualty claims handling
Ability to organize data, multi‑task and make decisions independently
Above‑average communication skills (written and verbal)
Ability to write reports and compose correspondence
Ability to resolve complex issues
Ability to maintain confidentiality and data security
Ability to effectively deal with a diverse group of individuals
Ability to accurately deal with mathematical problems, including geometry (area and volume) and financial areas
Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines for coverage
Continually develop product knowledge through participation in approved educational programs
Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
Benefits Auto‑Owners offers a wide range of career opportunities and a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. The total compensation includes a competitive base salary, matched 401(k), fully‑funded pension plan (once vested), bonus programs and generous paid time off including holidays, vacation days, personal time and sick leave.
Equal Employment Opportunity Auto‑Owners Insurance is an equal‑opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
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