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The Cary Company

Customer Experience Trainee

The Cary Company, Addison, Illinois, United States, 60114

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Launch Your Career with Purpose – Customer Experience Trainee Location:

Addison, IL

Program Duration:

5 months

Salary:

$42,500–$50,000 (based on experience)

Benefits:

Comprehensive health coverage, profit-sharing, paid time off, and career development opportunities

About The Cary Company The Cary Company is a forward-thinking industrial distribution company committed to customer excellence, innovation, and employee growth. Our culture is rooted in collaboration, integrity, and continuous improvement. We invest in people who are ready to grow with us.

Position Overview As a

Customer Experience Trainee , you’ll gain hands‑on experience across key areas of our business, with a strong focus on customer service and operational excellence. This immersive program is designed to equip you with the skills, knowledge, and leadership exposure needed for long‑term career growth. If you’re energized by learning, solving problems, and making a positive impact, this is your opportunity to be part of something bigger.

Rotational Assignments

Customer Relations (1.5 months):

Engage directly with customers, understand their needs, and ensure satisfaction with our products and services.

Inside Sales (1.5 months):

Learn the art of sales, build client relationships, and contribute to achieving sales targets.

Quality Assurance (1 month):

Manage cases and ensure products meet the highest standards of quality and compliance.

Logistics (1 month):

Gain hands‑on experience in supply chain management, including inventory, shipping, and receiving processes.

Warehouse Administration (1–2 weeks):

Learn operational aspects of our warehouse, from order fulfillment to inventory control.

Qualifications

Strong organizational, time management, and communication skills

Professional demeanor with a positive, collaborative attitude

Ability to work independently and as part of a team

Passion for learning and desire to grow within a dynamic company

Career Path and Growth Upon successful completion of the program, you’ll be prepared for roles in:

Customer Relations

Sales

Quality Assurance

Logistics

Purchasing

Product Management

Accounts Receivable/Accounts Payable

Perks & Benefits

Medical, Dental, Vision Insurance

Life and Supplemental Insurance

Short‑Term Incentive Plan

401(k) Provision & Profit Sharing

HRA & Cafeteria Plan

Seasonal Company‑Sponsored Events

Work/Life Balance Initiatives

Childcare Reimbursement Program

9/80 Scheduling Option (after 1 year of employment)

A Little About Us

Established in 1895

Grew from 30 employees in 2005 to over 240 today

Locations: Addison, IL (HQ), Indianapolis, IN, Pittsburgh, PA, Salt Lake City, UT, Jurupa Valley, CA, Livermore, CA, Charlotte, NC

We distribute rigid packaging products and industrial filtration

Recently renovated corporate office/warehouse in Addison

Strengths‑based approach to leverage what employees enjoy and excel at

Privately owned, focused on autonomy, connectedness, and confidence in your role

Culture Highlights

2–4 structured one‑on‑one meetings per year (replaces traditional performance reviews)

Mentorship and guidance from experienced leaders

Committees: Culture Committee and Cary Cares

Fun Fridays, Weekly Yoga, and other events (check out our Facebook page!)

Core Values:

Growth, Positivity, Customer Driven, Spirited Work Ethic, In This Together

People who thrive here are positive, open‑minded, curious, customer‑focused, and supportive of co‑workers

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