Senior Customer Experience Strategy Lead – Enterprise Growth

A leading software company seeks a Principal Customer Experience Professional to enhance experiences for Midmarket customers. The role focuses on optimizing service experiences and driving strategic initiatives that ensure high levels of customer satisfaction. Ideal candidates should have 8+ years of experience in customer-centric roles, with strong leadership, collaboration, and communication skills. A Bachelor’s degree is required, with MBA preferred. Competitive compensation and benefits are offered, including bonuses and equity rewards. #J-18808-Ljbffr