SunSource
Field Service Technician - Eastern Tennessee / Western North Carolina Region
SunSource, Asheville, North Carolina, us, 28814
Field Service Technician – Eastern Tennessee / Western North Carolina Region
Carotek, a SunSource company, provides process equipment solutions for the industrial, commercial and municipal markets in North Carolina, South Carolina, Tennessee, Georgia and Virginia. Carotek represents over 85 manufacturers as their process equipment distributor, representative, and repair center for pumps, blowers, heat exchangers, valves, instrumentation, IIoT, steam, hydronics and municipal products.
Responsibilities
Commissioning, calibrating, troubleshooting and repairing a variety of flow meters, pressure transmitters, level transmitters, temperature transmitters, chart recorders, controllers and valves to meet customer requirements.
Visually inspect, test and recommend changes to ensure installations meet manufacturer standards for operation.
Observe processes, apply and develop tests and procedures to detect proper or malfunctioning operation of equipment, prepare reports, and discuss findings with customers or sales representatives.
Dismantle defective instrumentation and equipment, and replace with new or repaired parts following manufacturer procedures.
Assemble, repair and/or replace related instrumentation and associated equipment.
Direct installers on the proper placement of equipment according to drawings and manufacturer recommendations.
Advise customers on proper installation requirements.
Conferring with other Field Service Technicians, manufacturer representatives and customers to diagnose malfunctions and provide technical solutions to resolve complex instrumentation and equipment requirements.
Train customer representatives on the proper use, troubleshooting and maintenance of instrumentation and equipment and prepare related materials for spare parts.
Competencies
Technical Capacity
Problem Solving/Analysis
Customer/Client Focus
Initiative
Requirements
Associate’s degree in a technical field (preferably Instrumentation, Mechatronics or Electronics Engineering Technology) or four plus years of related experience and/or training; or an equivalent combination of education and experience.
Proficient with programmable logic controls, input/output, pneumatics, hydraulics, sensors, AC/DC, instrumentation, etc.
Working knowledge of Microsoft Word, Excel, networking, database management and Windows components.
ISO 17025 certification preferred but not required.
Ability to work with mathematical concepts and apply concepts such as fractions, percentages, ratios, and proportions to practical situations; convert standard measurements to metric and calculate measurements of gas, temperature, air or water flow.
Work Environment and Physical Demands
Regular exposure to wet, humid conditions, moving mechanical parts and the risk of electrical shock.
Frequent exposure to high places, fumes or airborne particles, outside weather conditions, extreme heat, cold and vibration.
Loud noise levels.
Regular use of hands to handle or manipulate parts, hand tools, impact wrenches, multimeter, voltmeter and office equipment.
Ability to lift and/or move up to 25 pounds regularly and up to 50 pounds frequently.
Full‑time position, Monday through Friday, 8:00 a.m. to 5:00 p.m.; overtime hours and weekend work as required.
Must be available for short‑notice assignments and travel up to 75% of the time, primarily local during the business day, with occasional overnight stays and weekends.
Valid state driver’s license and acceptable driving record.
Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. This employer uses E‑Verify. Final hiring decisions are made by humans. We may use AI tools to support parts of the hiring process, but they do not replace human judgment.
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Responsibilities
Commissioning, calibrating, troubleshooting and repairing a variety of flow meters, pressure transmitters, level transmitters, temperature transmitters, chart recorders, controllers and valves to meet customer requirements.
Visually inspect, test and recommend changes to ensure installations meet manufacturer standards for operation.
Observe processes, apply and develop tests and procedures to detect proper or malfunctioning operation of equipment, prepare reports, and discuss findings with customers or sales representatives.
Dismantle defective instrumentation and equipment, and replace with new or repaired parts following manufacturer procedures.
Assemble, repair and/or replace related instrumentation and associated equipment.
Direct installers on the proper placement of equipment according to drawings and manufacturer recommendations.
Advise customers on proper installation requirements.
Conferring with other Field Service Technicians, manufacturer representatives and customers to diagnose malfunctions and provide technical solutions to resolve complex instrumentation and equipment requirements.
Train customer representatives on the proper use, troubleshooting and maintenance of instrumentation and equipment and prepare related materials for spare parts.
Competencies
Technical Capacity
Problem Solving/Analysis
Customer/Client Focus
Initiative
Requirements
Associate’s degree in a technical field (preferably Instrumentation, Mechatronics or Electronics Engineering Technology) or four plus years of related experience and/or training; or an equivalent combination of education and experience.
Proficient with programmable logic controls, input/output, pneumatics, hydraulics, sensors, AC/DC, instrumentation, etc.
Working knowledge of Microsoft Word, Excel, networking, database management and Windows components.
ISO 17025 certification preferred but not required.
Ability to work with mathematical concepts and apply concepts such as fractions, percentages, ratios, and proportions to practical situations; convert standard measurements to metric and calculate measurements of gas, temperature, air or water flow.
Work Environment and Physical Demands
Regular exposure to wet, humid conditions, moving mechanical parts and the risk of electrical shock.
Frequent exposure to high places, fumes or airborne particles, outside weather conditions, extreme heat, cold and vibration.
Loud noise levels.
Regular use of hands to handle or manipulate parts, hand tools, impact wrenches, multimeter, voltmeter and office equipment.
Ability to lift and/or move up to 25 pounds regularly and up to 50 pounds frequently.
Full‑time position, Monday through Friday, 8:00 a.m. to 5:00 p.m.; overtime hours and weekend work as required.
Must be available for short‑notice assignments and travel up to 75% of the time, primarily local during the business day, with occasional overnight stays and weekends.
Valid state driver’s license and acceptable driving record.
Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. This employer uses E‑Verify. Final hiring decisions are made by humans. We may use AI tools to support parts of the hiring process, but they do not replace human judgment.
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