Senior ITSM Problem Manager: Proactive Incident Resolver

A leading technology firm in Virginia is seeking a Senior IT Service Management (ITSM) Problem Manager to support federal clients. This role involves identifying, analyzing, and resolving recurring IT issues while implementing proactive measures. The ideal candidate will have over 8 years of experience in ITSM, hold a current ITIL4 Certification, and possess a Top Secret/SCI clearance. Join a collaborative team that values innovation and problem-solving, and enjoy a robust benefits package including health insurance and a 401k plan. #J-18808-Ljbffr