Zurich Insurance
Auto Claims Specialist II
Fortune 150‑year insurer Zurich North America is hiring a Litigation Claims Specialist to join our Auto Bodily Injury Team. The role focuses on managing commercial line auto claims of low to moderate complexity and exposure within specific authority limits, including auto property damage, injury, uninsured and underinsured motorist claims. The position requires moderate supervision and adherence to established claims‑handling protocols, delivering efficient, customer‑focused service.
Job Responsibilities Under moderate supervision, the
Auto Litigation Claims Specialist II
will:
Manage commercial line auto claims of low to moderate complexity and exposure within specific authority limits.
Handle auto property damage, injury, uninsured and underinsured motorist claims both litigated and non‑litigated.
Adhere to established claims‑handling protocols, delivering efficient, customer‑focused service.
Basic Qualifications
Bachelor’s Degree with 3+ years of experience in Claims or Insurance OR
Zurich Certified Insurance Apprentice (including an Associate Degree) with 3+ years of experience in Claims or Insurance OR
Completion of the Zurich Claims Training Program with 3+ years of experience in Claims or Insurance OR
High School Diploma (or equivalent) with 5+ years of experience in Claims or Insurance
Must obtain and maintain required adjuster license(s)
Knowledge of insurance regulations, markets, and products
Proficiency in Microsoft Office
Preferred Qualifications
3–5 years’ experience handling commercial auto litigated claims
Experience managing bodily injury and litigated claims
Familiarity with uninsured and underinsured motorist coverage
Strong verbal and written communication skills
Proven analytical, critical thinking, and problem‑solving abilities
Effective time management, prioritization, and multi‑tasking skills
Experience working collaboratively within a team and building cross‑functional relationships
Proficiency in explaining complex financial and/or actuarial concepts
Ability to assess scope and exposure for moderately complex claims
Understanding of the reserving process for indemnity and expense to analyze potential claim exposure
Skill in developing and executing negotiation strategies for claim resolution
Pay & Benefits Salary range: $58,700.00 – $96,200.00, plus a short‑term incentive bonus of 10%. We follow local laws to ensure fair compensation and offer competitive pay and comprehensive benefits for employees and their families.
Why Zurich At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.
Locations & Remote Working
Atlanta, GA
Addison, TX
Omaha, NE
Overland Park, KS
Schaumburg, IL
Gold River, CA
Hybrid remote model: employees can work flexibly from their preferred location while fostering meaningful in‑person connections and collaborative opportunities. Occasional in‑office attendance may be required.
Employment Type & Sponsorship Full Time Employment Sponsorship Offered: No
Equal Opportunity & EEO Statement Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.
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Job Responsibilities Under moderate supervision, the
Auto Litigation Claims Specialist II
will:
Manage commercial line auto claims of low to moderate complexity and exposure within specific authority limits.
Handle auto property damage, injury, uninsured and underinsured motorist claims both litigated and non‑litigated.
Adhere to established claims‑handling protocols, delivering efficient, customer‑focused service.
Basic Qualifications
Bachelor’s Degree with 3+ years of experience in Claims or Insurance OR
Zurich Certified Insurance Apprentice (including an Associate Degree) with 3+ years of experience in Claims or Insurance OR
Completion of the Zurich Claims Training Program with 3+ years of experience in Claims or Insurance OR
High School Diploma (or equivalent) with 5+ years of experience in Claims or Insurance
Must obtain and maintain required adjuster license(s)
Knowledge of insurance regulations, markets, and products
Proficiency in Microsoft Office
Preferred Qualifications
3–5 years’ experience handling commercial auto litigated claims
Experience managing bodily injury and litigated claims
Familiarity with uninsured and underinsured motorist coverage
Strong verbal and written communication skills
Proven analytical, critical thinking, and problem‑solving abilities
Effective time management, prioritization, and multi‑tasking skills
Experience working collaboratively within a team and building cross‑functional relationships
Proficiency in explaining complex financial and/or actuarial concepts
Ability to assess scope and exposure for moderately complex claims
Understanding of the reserving process for indemnity and expense to analyze potential claim exposure
Skill in developing and executing negotiation strategies for claim resolution
Pay & Benefits Salary range: $58,700.00 – $96,200.00, plus a short‑term incentive bonus of 10%. We follow local laws to ensure fair compensation and offer competitive pay and comprehensive benefits for employees and their families.
Why Zurich At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.
Locations & Remote Working
Atlanta, GA
Addison, TX
Omaha, NE
Overland Park, KS
Schaumburg, IL
Gold River, CA
Hybrid remote model: employees can work flexibly from their preferred location while fostering meaningful in‑person connections and collaborative opportunities. Occasional in‑office attendance may be required.
Employment Type & Sponsorship Full Time Employment Sponsorship Offered: No
Equal Opportunity & EEO Statement Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.
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