Journal Technologies
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Program Manager
role at
Journal Technologies .
At Journal Technologies, we believe our technology can be a force for good in the world ensuring the proper and efficient functioning of some of the most foundational aspects of society - the courts and justice system.
We create and implement enterprise software that supports the administration of justice, currently in the United States, Canada, and Australia. Our eSeries product suite enables governments and their employees to deliver continued foundational court processes, while our R&D focuses on leveraging emerging possibilities with technology to improve access and efficiency.
Headquartered in Los Angeles, Journal Technologies is a wholly‑owned subsidiary of Daily Journal Corporation (NASDAQ: DJCO). We also have offices in Logan, Utah; Melbourne, Australia; Victoria, Canada; and a growing number of remote staff across North America and the world.
Under our next‑generation leadership, we are implementing a new vision for the company that prioritizes building an extraordinary workplace with empowered people at the heart of our business.
Program Manager We are seeking an experienced, high‑energy, results‑oriented Program Manager. This position manages software implementation projects and a team of software implementation project managers and specialists for our growing software and services company. The successful applicant will have a background in managing software rollouts, including requirements gathering, environment setup and installation, configuration/development, training, go‑live, and support.
The Program Manager takes full accountability for end‑to‑end project management of highly complex software implementations. The Program Manager engages with our personnel and customers to establish strong relationships and develop detailed work plans, schedules, project estimates, and status reports. This position requires in‑depth knowledge of contractual obligations and terms, with the ability to translate them into project deliverables.
Responsibilities
Monitors and reports the progress of all project activity in the team portfolio, including significant milestones, and any conditions that affect project cost or schedules.
Advises the client and company management of project risks in a timely manner.
Analyzes and reports the actual performance against the plan and recommends adjustments consistent with plan objectives.
Creates communication plans to keep all stakeholders informed of progress and issues, and assures timely adaptive action is taken.
Manages project completion activities, including lessons learned sessions and transitions projects to Support.
Conducts project meetings and is responsible for project documentation.
Ensures adherence to quality standards.
Manages client relations and communications related to requests for additional work.
Assists with annual planning, budget, and re‑forecasting cycles and processes.
Requirements
5+ years of Project Management with a track record of success
3+ years of direct supervision experience
Demonstrated success in team leadership
Knowledge of the Software Implementation Life Cycle
Proven track record of managing multiple software implementations, meeting strict deadlines, identifying and mitigating issues, controlling scope, and managing budgets
Proficiency in project/program management methodologies and practices
Knowledge of, and competency in, project management processes, including planning tasks, allocating resources, risk management, issues management, time management, financial management, team management, quality management, monitoring, reporting, and documentation
Technical knowledge of software implementations
Preferred Qualifications
5+ years of Software Implementation Project Management with a track record of success
Experience with Agile SCRUM/Kanban methodology
Experience with JIRA and Confluence
Justice Case Management experience.
Ability for employees to work from a remote location (e.g., home) or office.
Why Journal Technologies?
Competitive compensation based on skills, experience, and years of service.
Quality medical, dental and vision coverage.
Competitive paid time off as well as paid holiday time.
401(k) retirement (US) and GRRSP (CDN) programs.
Annual professional development funds – $1,500 USD per employee.
Book subscriptions with an extensive library in each office for personal and professional growth.
Flexible working hours which you can coordinate with your supervisor.
Ability for employees to work from a remote location (e.g., home) or office.
Personal meetings with direct managers approximately every four to six weeks to discuss career growth and advancement opportunities as well as other important issues.
Travel opportunities between Journal Technology offices and with clients.
We provide technology that matters in the world, and we're a stable employer comprised of quality people, with a commitment to investing in our people.
The Pay Range For This Role Is 120,000 – 145,000 USD per year (Remote – United States)
120,000 – 145,000 USD per year (JTI Los Angeles, USA)
120,000 – 145,000 USD per year (JTI Logan, USA)
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Project Management and Information Technology
Industries
Software Development
Referrals increase your chances of interviewing at Journal Technologies by 2x.
For more information about this role, visit www.journaltech.com/careers for more information.
#J-18808-Ljbffr
Program Manager
role at
Journal Technologies .
At Journal Technologies, we believe our technology can be a force for good in the world ensuring the proper and efficient functioning of some of the most foundational aspects of society - the courts and justice system.
We create and implement enterprise software that supports the administration of justice, currently in the United States, Canada, and Australia. Our eSeries product suite enables governments and their employees to deliver continued foundational court processes, while our R&D focuses on leveraging emerging possibilities with technology to improve access and efficiency.
Headquartered in Los Angeles, Journal Technologies is a wholly‑owned subsidiary of Daily Journal Corporation (NASDAQ: DJCO). We also have offices in Logan, Utah; Melbourne, Australia; Victoria, Canada; and a growing number of remote staff across North America and the world.
Under our next‑generation leadership, we are implementing a new vision for the company that prioritizes building an extraordinary workplace with empowered people at the heart of our business.
Program Manager We are seeking an experienced, high‑energy, results‑oriented Program Manager. This position manages software implementation projects and a team of software implementation project managers and specialists for our growing software and services company. The successful applicant will have a background in managing software rollouts, including requirements gathering, environment setup and installation, configuration/development, training, go‑live, and support.
The Program Manager takes full accountability for end‑to‑end project management of highly complex software implementations. The Program Manager engages with our personnel and customers to establish strong relationships and develop detailed work plans, schedules, project estimates, and status reports. This position requires in‑depth knowledge of contractual obligations and terms, with the ability to translate them into project deliverables.
Responsibilities
Monitors and reports the progress of all project activity in the team portfolio, including significant milestones, and any conditions that affect project cost or schedules.
Advises the client and company management of project risks in a timely manner.
Analyzes and reports the actual performance against the plan and recommends adjustments consistent with plan objectives.
Creates communication plans to keep all stakeholders informed of progress and issues, and assures timely adaptive action is taken.
Manages project completion activities, including lessons learned sessions and transitions projects to Support.
Conducts project meetings and is responsible for project documentation.
Ensures adherence to quality standards.
Manages client relations and communications related to requests for additional work.
Assists with annual planning, budget, and re‑forecasting cycles and processes.
Requirements
5+ years of Project Management with a track record of success
3+ years of direct supervision experience
Demonstrated success in team leadership
Knowledge of the Software Implementation Life Cycle
Proven track record of managing multiple software implementations, meeting strict deadlines, identifying and mitigating issues, controlling scope, and managing budgets
Proficiency in project/program management methodologies and practices
Knowledge of, and competency in, project management processes, including planning tasks, allocating resources, risk management, issues management, time management, financial management, team management, quality management, monitoring, reporting, and documentation
Technical knowledge of software implementations
Preferred Qualifications
5+ years of Software Implementation Project Management with a track record of success
Experience with Agile SCRUM/Kanban methodology
Experience with JIRA and Confluence
Justice Case Management experience.
Ability for employees to work from a remote location (e.g., home) or office.
Why Journal Technologies?
Competitive compensation based on skills, experience, and years of service.
Quality medical, dental and vision coverage.
Competitive paid time off as well as paid holiday time.
401(k) retirement (US) and GRRSP (CDN) programs.
Annual professional development funds – $1,500 USD per employee.
Book subscriptions with an extensive library in each office for personal and professional growth.
Flexible working hours which you can coordinate with your supervisor.
Ability for employees to work from a remote location (e.g., home) or office.
Personal meetings with direct managers approximately every four to six weeks to discuss career growth and advancement opportunities as well as other important issues.
Travel opportunities between Journal Technology offices and with clients.
We provide technology that matters in the world, and we're a stable employer comprised of quality people, with a commitment to investing in our people.
The Pay Range For This Role Is 120,000 – 145,000 USD per year (Remote – United States)
120,000 – 145,000 USD per year (JTI Los Angeles, USA)
120,000 – 145,000 USD per year (JTI Logan, USA)
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Project Management and Information Technology
Industries
Software Development
Referrals increase your chances of interviewing at Journal Technologies by 2x.
For more information about this role, visit www.journaltech.com/careers for more information.
#J-18808-Ljbffr