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Maxim Healthcare

Scheduling Coordinator

Maxim Healthcare, Charlotte, North Carolina, United States, 28245

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Client Coordinator The Client Coordinator works with clients, patients, and active caregivers to identify open shifts, availability, and coordinate schedules. The Client Coordinator understands the needs, requirements, and preferences of all client types (patients, facilities, referral sources, caregivers, and staff) and optimizes staffing ratios. Through daily interaction with clients and caregivers, the Client Coordinator builds relationships with clientele to foster additional business opportunities.

Essential Duties And Responsibilities

Builds relationships with Maxim clients and active caregivers to understand their scheduling needs, requirements, and preferences

Coordinates and confirms schedule with clients and active caregivers

Records caregivers' correspondence, needs, availability, and schedule in system of record

Ensures all placements adhere to applicable compliance and contract requirements

Partners with Business Development Manager, Clinicians, Recruiters, and Field Support staff to debrief on staffing shortages, client satisfaction, and business development opportunities

Assists with other duties as needed

Minimum Requirements

High School degree or equivalent required, some completed college coursework preferred

One year work experience in a team environment

Must meet all federal, state, and local requirements

Proficiency in MS Office, Internet, and email

Must be energetic, highly motivated, and able to work in a fast-paced environment

Must be highly organized, detail oriented, and have exceptional planning and problem solving skills

Excellent verbal and written communication skills

Wage/Salary Information $21 - $22 per hour, plus $2000 annual bonus potential

Maxim Benefits Health and Wellness: Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program

Retirement and Financial Security: Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits

Lifestyle Benefits: Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program

Benefit eligibility is dependent on employment status.

About Maxim Healthcare Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed.

Maxim Healthcare, Inc. ("Maxim") is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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