Centralized Accounting and Payroll/Personnel System
OAG - Child Support | Contract Manager (Contract Administration Mgr. I) | 26-019
Centralized Accounting and Payroll/Personnel System, Austin, Texas, us, 78716
Job Description
OAG - Child Support | Contract Manager (Contract Administration Mgr. I) | 26-0195 (00055241)
Organization OFFICE OF THE ATTORNEY GENERAL
Primary Location Texas-Austin
Work Locations CS Case Processing Contracts 5500 E. Oltorf St Austin 78741-7400
Job Management
Employee Status Regular
Schedule State Job Code : 1960
Salary Admin Plan : B
Grade : 26
Salary (Pay Basis) 7,206.58 - 7,644.03 (Monthly)
Number of Openings 1
Overtime Status Exempt
Job Posting Jan 7, 2026, 9:37:01 PM
Closing Date Ongoing
Description
Contract Manager will perform contract management work for the Office of the Attorney General (OAG) Child Support Division (CSD) Case Processing Contracts section.
The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. As the State’s law firm, the OAG provides exemplary legal representation in diverse areas of law. OAG employees enjoy excellent benefits https://ers.texas.gov/Benefits-at-a-Glance along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.
Oversees the daily operations and activities of managing and administering existing contracts by monitoring performance and contract budgets, processing contract assignments, developing and tracking key metrics, developing and managing contract reports to the vendor and to management.
Provides guidance to staff and the OAG-CSD community regarding contract administration, policies, and procedures; and resolves related issues and concerns.
Resolves non-compliance issues, discrepancies, complaints, and disputes by investigating, negotiating settlement agreements, coordinating work sessions, terminating contracts, and other resolution strategies.
Evaluates budget requests, monitors budget expenditures, and adjusts as necessary.
Oversees and/or coordinates the development of contract related documents and reports to management.
Oversees, and/ or assists with, the development of the scope of work, contract requirements, and conditions for new contracts; prepares contracts; leads negotiation strategies; and award new contracts.
May oversee and/ or conduct on-site visits to vendors for compliance with contractual requirements.
Establishes goals and objectives; develops and approves schedules, priorities, and standards for achieving goals; and manages evaluation activities.
Manages day-to-day activities within a business function(s), division(s), or department(s).
Investigates and oversees special studies or surveys to assess consumer and program outcomes for evaluation.
Reviews and analyzes legislation related to procurement and contract management, including tracking legislative bills, and assisting with bill analysis.
Provides guidance to internal and external stakeholders regarding contract administration, policies, and procedures.
Negotiates contracts, contract renewals, and contract amendments.
Identifies training needs and conducts training.
Identifies areas of needed change and makes recommendations to improve operations.
Plan, assign, and/or supervise the work of others; Manage and develop staff development plans.
Performs related work as assigned.
Maintains relevant knowledge necessary to perform essential job functions.
Attends work regularly in compliance with agreed-upon work schedule.
Ensures security and confidentiality of sensitive and/or protected information.
Complies with all agency policies and procedures, including those pertaining to ethics and integrity.
Qualifications Education:
Graduation from high school or equivalent.
Bachelor’s degree from an accredited four-year college or university; or experience in the following (or closely related) fields may be substituted for required education on a year-for-year basis: business administration, contract development, contract management, or government.
Experience:
Ten years of full-time experience working in the following (or closely related) fields: business administration, contract development, contract management, or government.
Knowledge:
Knowledge of accounting principles and practices, contract management, developing and negotiating contracts, state procurement, and policies and procedures.
Skills:
Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Skill in handling multiple tasks, prioritizing, and meeting deadlines.
Skill in effective oral and written communication.
Skill in exercising sound judgment and effective decision making.
Skill in collaboration and problem solving.
Skill in using a computer for word processing and data entry/retrieval.
Abilities:
Ability to evaluate contracts and recommend future status, evaluate fiscal data for reasonableness, necessity, and conformity with contract requirements.
Ability to write and edit contract requirements and specifications; to negotiate features of a contract.
Ability to receive and respond positively to constructive feedback.
Ability to work cooperatively with others in a professional office environment.
Ability to provide excellent customer service.
Ability to work in person at assigned OAG work location and perform all assigned tasks at designated OAG workspace within OAG work location, and perform in-person work with coworkers (e.g., collaborating, training, mentoring) for the entirety of every work week (unless on approved leave).
Ability to arrange for personal transportation for business-related travel.
Ability to work more than 40 hours as needed and in compliance with the FLSA.
Ability to lift and relocate 30 lbs.
Ability to travel (including overnight travel) up to 5%.
Preferred Qualifications:
Experience: Child Support Enforcement.
Experience: Word, Excel, Visio and Access.
Technical writing experience.
Certification: Certified Texas Contract Manager (CTCM); certification must be obtained within 12 months of employment with the OAG.
To apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_PropertyManagementandProcurement.pdf.
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Organization OFFICE OF THE ATTORNEY GENERAL
Primary Location Texas-Austin
Work Locations CS Case Processing Contracts 5500 E. Oltorf St Austin 78741-7400
Job Management
Employee Status Regular
Schedule State Job Code : 1960
Salary Admin Plan : B
Grade : 26
Salary (Pay Basis) 7,206.58 - 7,644.03 (Monthly)
Number of Openings 1
Overtime Status Exempt
Job Posting Jan 7, 2026, 9:37:01 PM
Closing Date Ongoing
Description
Contract Manager will perform contract management work for the Office of the Attorney General (OAG) Child Support Division (CSD) Case Processing Contracts section.
The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. As the State’s law firm, the OAG provides exemplary legal representation in diverse areas of law. OAG employees enjoy excellent benefits https://ers.texas.gov/Benefits-at-a-Glance along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.
Oversees the daily operations and activities of managing and administering existing contracts by monitoring performance and contract budgets, processing contract assignments, developing and tracking key metrics, developing and managing contract reports to the vendor and to management.
Provides guidance to staff and the OAG-CSD community regarding contract administration, policies, and procedures; and resolves related issues and concerns.
Resolves non-compliance issues, discrepancies, complaints, and disputes by investigating, negotiating settlement agreements, coordinating work sessions, terminating contracts, and other resolution strategies.
Evaluates budget requests, monitors budget expenditures, and adjusts as necessary.
Oversees and/or coordinates the development of contract related documents and reports to management.
Oversees, and/ or assists with, the development of the scope of work, contract requirements, and conditions for new contracts; prepares contracts; leads negotiation strategies; and award new contracts.
May oversee and/ or conduct on-site visits to vendors for compliance with contractual requirements.
Establishes goals and objectives; develops and approves schedules, priorities, and standards for achieving goals; and manages evaluation activities.
Manages day-to-day activities within a business function(s), division(s), or department(s).
Investigates and oversees special studies or surveys to assess consumer and program outcomes for evaluation.
Reviews and analyzes legislation related to procurement and contract management, including tracking legislative bills, and assisting with bill analysis.
Provides guidance to internal and external stakeholders regarding contract administration, policies, and procedures.
Negotiates contracts, contract renewals, and contract amendments.
Identifies training needs and conducts training.
Identifies areas of needed change and makes recommendations to improve operations.
Plan, assign, and/or supervise the work of others; Manage and develop staff development plans.
Performs related work as assigned.
Maintains relevant knowledge necessary to perform essential job functions.
Attends work regularly in compliance with agreed-upon work schedule.
Ensures security and confidentiality of sensitive and/or protected information.
Complies with all agency policies and procedures, including those pertaining to ethics and integrity.
Qualifications Education:
Graduation from high school or equivalent.
Bachelor’s degree from an accredited four-year college or university; or experience in the following (or closely related) fields may be substituted for required education on a year-for-year basis: business administration, contract development, contract management, or government.
Experience:
Ten years of full-time experience working in the following (or closely related) fields: business administration, contract development, contract management, or government.
Knowledge:
Knowledge of accounting principles and practices, contract management, developing and negotiating contracts, state procurement, and policies and procedures.
Skills:
Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Skill in handling multiple tasks, prioritizing, and meeting deadlines.
Skill in effective oral and written communication.
Skill in exercising sound judgment and effective decision making.
Skill in collaboration and problem solving.
Skill in using a computer for word processing and data entry/retrieval.
Abilities:
Ability to evaluate contracts and recommend future status, evaluate fiscal data for reasonableness, necessity, and conformity with contract requirements.
Ability to write and edit contract requirements and specifications; to negotiate features of a contract.
Ability to receive and respond positively to constructive feedback.
Ability to work cooperatively with others in a professional office environment.
Ability to provide excellent customer service.
Ability to work in person at assigned OAG work location and perform all assigned tasks at designated OAG workspace within OAG work location, and perform in-person work with coworkers (e.g., collaborating, training, mentoring) for the entirety of every work week (unless on approved leave).
Ability to arrange for personal transportation for business-related travel.
Ability to work more than 40 hours as needed and in compliance with the FLSA.
Ability to lift and relocate 30 lbs.
Ability to travel (including overnight travel) up to 5%.
Preferred Qualifications:
Experience: Child Support Enforcement.
Experience: Word, Excel, Visio and Access.
Technical writing experience.
Certification: Certified Texas Contract Manager (CTCM); certification must be obtained within 12 months of employment with the OAG.
To apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_PropertyManagementandProcurement.pdf.
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