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Mozaic

DSP Training Lead

Mozaic, Auburn, New York, United States

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Many People... One Strong Community... Join Our Growing Team!

Mozaic (A Chapter of The Arc NY) is seeking a full‑time DSP Training Lead. The Direct Support Professional Training Lead is responsible for developing, coordinating, and delivering high‑quality training programs for DSPs to ensure compliance with organizational standards, state regulations, and best practices in supporting individuals with intellectual and developmental disabilities (IDD). This role serves as a subject matter expert and mentor, fostering a culture of continuous learning and professional development.

Key Responsibilities

Training Development & Delivery

Design and implement onboarding and ongoing training programs for DSPs, including person‑centered practices, health and safety, crisis intervention, and regulatory compliance.

Facilitate classroom, virtual, and hands‑on training sessions to enhance DSP skills and knowledge.

Compliance & Quality Assurance

Ensure all training meets state and federal requirements, accreditation standards, and organizational policies.

Maintain accurate training records and monitor DSP certification status.

Mentorship & Support

Serve as a resource and coach for DSPs, providing guidance on best practices and troubleshooting challenges in the field.

Collaborate with supervisors to identify training needs and performance gaps.

Program Evaluation & Improvement

Assess training effectiveness through feedback, observation, and performance metrics.

Continuously update training materials to reflect current regulations and industry trends.

Qualifications

Education:

Associate's or Bachelor's degree in Human Services, Education, or related field preferred.

Experience:

Minimum 3 years of experience as a DSP or in a similar role within IDD services.

Prior experience in training, coaching, or staff development strongly preferred.

Skills:

Strong communication and presentation skills.

Ability to adapt training methods to diverse learning styles.

Proficiency in Microsoft Office and learning management systems (LMS).

Core Competencies

Commitment to person‑centered practices.

Leadership and team‑building skills.

Problem‑solving and critical thinking.

Cultural competence and sensitivity.

Why Choose Us? Mozaic is a not‑for‑profit organization based in the Finger Lakes Region, specializing in providing services and residential facilities for people with intellectual and developmental disabilities. We are a prominent advocate for supporting and improving the lives of over 2,000 individuals with disabilities in our area.

DSP Training Lead Benefits

Work Today, Get Paid Today

Eligibility for Student Loan Forgiveness Program

Tuition Reimbursement

20 Paid Vacation Days and 8 Paid Holidays

Medical, Dental, Vision, and Pet Insurance

Flexible Spending Accounts – Medical & Dependent Care

403(b) Retirement Plan with Employer Match

Pre‑Paid Legal Services

Employee Assistance Program & Wellness Incentives

Paid Comprehensive Training and Certification Programs

Apply to become a

DSP Training Lead

today!

Mozaic is an EEO/AA/Veteran/Disabled Employer

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