Better Talent by Laveer & Co.
Company Overview
We are proud to deliver exceptional coastal experiences along the beautiful Gulf Coast of Northwest Florida. As a locally rooted, family-oriented vacation rental and property management company serving The Gulf Coast, we specialize in caring for high-quality vacation homes and creating memorable stays for guests while building trusted, long-term partnerships with homeowners.
Our team thrives in a supportive, collaborative environment where individual contributions matter and growth is encouraged. With a strong focus on customer service, relationship-building, and operational excellence, we take pride in the impact our work has on both guests and property owners. From breathtaking beach settings to meaningful career opportunities, we offer a workplace where professionalism, teamwork, and hospitality come together every day.
Position Summary We’re seeking a decisive, results-driven leader to oversee daily operations across all Gulf Coast territories. As Director of Operations, you’ll own operational performance end-to-end, driving team accountability, guest satisfaction, budget discipline, and positive vendor partnerships. This role is ideal for someone who is a natural leader, makes decisions with confidence, and steps in when needed to keep operations moving forward.
This is a hands‑on leadership position where you’ll set clear expectations, build scalable systems, and uphold consistent standards across the portfolio. You’ll play a critical role in developing the team, improving processes, and ensuring every property delivers a high‑quality, reliable guest experience while supporting the continued growth of the team and the business.
Responsibilities Operational Excellence
Oversee daily operations across all territories to ensure consistent standards and efficient execution
Own SOP implementation, compliance, and continuous improvement
Manage operational budgets and monitor NOI and key performance metrics
Track and improve KPIs including guest review scores and unit growth
Resolve escalated operational issues and serve as acting property manager when needed
Team Development & Culture
Train, coach, and mentor operational leaders and team members
Establish clear development paths to support career growth and retention
Foster a collaborative, accountable culture across departments
Recognize and celebrate strong performance and team wins
Cross‑Department Collaboration & Vendor Relations
Partner with all departments to support company‑wide objectives
Build and maintain strong relationships with local vendors
Oversee laundry center operations, ensuring efficiency and quality standards
Talent Management & Accountability
Lead hiring and onboarding for operational roles aligned with company values
Manage on‑call coverage planning and operational scheduling
Maintain accountability through performance monitoring and SOP auditsStep into operational roles as needed to support the business
Qualifications
2+ years of experience in property management, hospitality, or vacation rentals
Working knowledge of home maintenance, cleaning standards, and guest services
Excellent communication and time‑management skills—you're proactive, not reactive
Tech‑savvy and comfortable using platforms like Breezeway, Track, and Lodgify
Flexibility to work weekends, holidays, and handle occasional emergencies
Valid driver's license and reliable transportation
Familiarity with local short‑term rental laws is a bonus
Compensation & Benefits Annual Salary:
$65,000 - $80,000
Bonus Available based on
Performance Metrics
Performance Metrics
Guest Review Scores
Net Operating Income
Unit Growth
SOP Compliance Audits
Employee Development & Retention
Benefits
Paid time off
Health insurance
Life insurance
Dental insurance
Vision insurance
Retirement benefits or accounts
Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs
Long term disability insurance
Short term disability insurance
Tuition reimbursement
Employee recognition programs
Workplace perks such as recreation activities, food and coffee, and flexible work schedules
Schedule Full Time, Varies with business needs and seasonality
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Our team thrives in a supportive, collaborative environment where individual contributions matter and growth is encouraged. With a strong focus on customer service, relationship-building, and operational excellence, we take pride in the impact our work has on both guests and property owners. From breathtaking beach settings to meaningful career opportunities, we offer a workplace where professionalism, teamwork, and hospitality come together every day.
Position Summary We’re seeking a decisive, results-driven leader to oversee daily operations across all Gulf Coast territories. As Director of Operations, you’ll own operational performance end-to-end, driving team accountability, guest satisfaction, budget discipline, and positive vendor partnerships. This role is ideal for someone who is a natural leader, makes decisions with confidence, and steps in when needed to keep operations moving forward.
This is a hands‑on leadership position where you’ll set clear expectations, build scalable systems, and uphold consistent standards across the portfolio. You’ll play a critical role in developing the team, improving processes, and ensuring every property delivers a high‑quality, reliable guest experience while supporting the continued growth of the team and the business.
Responsibilities Operational Excellence
Oversee daily operations across all territories to ensure consistent standards and efficient execution
Own SOP implementation, compliance, and continuous improvement
Manage operational budgets and monitor NOI and key performance metrics
Track and improve KPIs including guest review scores and unit growth
Resolve escalated operational issues and serve as acting property manager when needed
Team Development & Culture
Train, coach, and mentor operational leaders and team members
Establish clear development paths to support career growth and retention
Foster a collaborative, accountable culture across departments
Recognize and celebrate strong performance and team wins
Cross‑Department Collaboration & Vendor Relations
Partner with all departments to support company‑wide objectives
Build and maintain strong relationships with local vendors
Oversee laundry center operations, ensuring efficiency and quality standards
Talent Management & Accountability
Lead hiring and onboarding for operational roles aligned with company values
Manage on‑call coverage planning and operational scheduling
Maintain accountability through performance monitoring and SOP auditsStep into operational roles as needed to support the business
Qualifications
2+ years of experience in property management, hospitality, or vacation rentals
Working knowledge of home maintenance, cleaning standards, and guest services
Excellent communication and time‑management skills—you're proactive, not reactive
Tech‑savvy and comfortable using platforms like Breezeway, Track, and Lodgify
Flexibility to work weekends, holidays, and handle occasional emergencies
Valid driver's license and reliable transportation
Familiarity with local short‑term rental laws is a bonus
Compensation & Benefits Annual Salary:
$65,000 - $80,000
Bonus Available based on
Performance Metrics
Performance Metrics
Guest Review Scores
Net Operating Income
Unit Growth
SOP Compliance Audits
Employee Development & Retention
Benefits
Paid time off
Health insurance
Life insurance
Dental insurance
Vision insurance
Retirement benefits or accounts
Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs
Long term disability insurance
Short term disability insurance
Tuition reimbursement
Employee recognition programs
Workplace perks such as recreation activities, food and coffee, and flexible work schedules
Schedule Full Time, Varies with business needs and seasonality
#J-18808-Ljbffr