South Shore Health System
Job Description Summary
Greet patients and visitors and determines nature of the visit; direct all people to the appropriate location and services; including escorting patients to treatment areas.
Job Description Schedule:
hours may vary depending on the needs of the urgent care including weekends and holidays; flexibility required
Maintain patient's safe passage in and out of the practice
Answer front desk phone calls.
Anticipate needs of patients, and the doctor
Respond to patient's concerns
Maintains patient confidentiality
Demonstrate excellent customer service skills, check patients in and out utilizing our electronic internal practice management system.
Confirm patient information at the time of check in.
Complete / confirm insurance eligibility; correctly identifying type of visit for patient.
Explain financial requirements to the patient (s) or responsible parties and collect co-pays and past due balances as required.
Ensure Worker's Compensation, MVA and Occupational Health paperwork is completed for visits.
Maintain optimum customer service and patient confidentiality.
Other duties as assigned.
Qualifications
High School Diploma
Externship/Internship within related healthcare practice preferred.
Minimum Education - Preferred
High school or equivalent
Minimum Work Experience
2 years working experience.
Ability to interact effectively and in a supportive manner with persons of all backgrounds.
Excellent telephone skills and etiquette.
Ability to work well under pressure.
Ability to work accurately and efficiently.
Must have computer knowledge.
#J-18808-Ljbffr
Job Description Schedule:
hours may vary depending on the needs of the urgent care including weekends and holidays; flexibility required
Maintain patient's safe passage in and out of the practice
Answer front desk phone calls.
Anticipate needs of patients, and the doctor
Respond to patient's concerns
Maintains patient confidentiality
Demonstrate excellent customer service skills, check patients in and out utilizing our electronic internal practice management system.
Confirm patient information at the time of check in.
Complete / confirm insurance eligibility; correctly identifying type of visit for patient.
Explain financial requirements to the patient (s) or responsible parties and collect co-pays and past due balances as required.
Ensure Worker's Compensation, MVA and Occupational Health paperwork is completed for visits.
Maintain optimum customer service and patient confidentiality.
Other duties as assigned.
Qualifications
High School Diploma
Externship/Internship within related healthcare practice preferred.
Minimum Education - Preferred
High school or equivalent
Minimum Work Experience
2 years working experience.
Ability to interact effectively and in a supportive manner with persons of all backgrounds.
Excellent telephone skills and etiquette.
Ability to work well under pressure.
Ability to work accurately and efficiently.
Must have computer knowledge.
#J-18808-Ljbffr