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The Walt Disney Company (France)

Massage Therapist - Tenaya Stone Spa - Part Time

The Walt Disney Company (France), Anaheim, California, United States, 92808

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Massage Therapists at Tenaya Stone Spa provide exceptional Guest Service while providing massages/other related services to Guests for therapeutic and remedial reasons, administering body conditioning treatments by applying various approved products.

Responsibilities

Provide consistent professional massage treatments in accordance with Tenaya Stone Spa protocols and accepted certification practices

Ability to effectively perform all spa treatments and services as defined by the position being performed

Ability to properly apply oils, lotions, and other appropriate products

Properly care for equipment and use proper amounts of products to be cost effective

Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures

Perform prep work and properly clean and restock room as required

Actively promote spa, treatments, services, sessions, and retail as well as programs and promotions

Handle Guests questions and concerns professionally and courteously

Provide accurate and immediate responses to all requests by Guests ensuring complete Guest satisfaction

Attend mandatory training to maintain knowledge of current spa policies, procedures, and trends

Must be able to perform all massage treatments offered by Tenaya Stone Spa

Additional leadership opportunities may be available that would require completion of an additional practical/assessment

Basic Qualifications

You must be at least 18 years of age to be considered for this role

Must currently hold and maintain state Massage Therapist license (with state of California)

Previous experience in a spa or hotel environment

Ability to handle difficult/sensitive situations independently while confidently utilizing service recovery methods

Possess complete knowledge of all services and products while educating Guests

Strong verbal communication skills

Must have enthusiasm and possess excellent guest service skills

Receptive to special requests and proactive in anticipating Guests needs

Knowledgeable about The Disneyland Resort and surrounding area

Preferred Qualifications

Previous leadership experience in a spa environment

Basic computer knowledge

Additional Information SCHEDULE AVAILABILITY Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. This role is Full Time and requires full availability, including working evenings, weekends and holidays when needed.

SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.

The pay rate for this role in California is $21.13 per hour, plus commission and gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

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