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Discover Vanderbilt University Medical Center : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Organization Pathology Support
Job Summary Responsible for accessioning specimens or patient tissue materials for testing including packaging specimens or tissue materials to be sent out to referring laboratory with minimal guidance. Works closely with all laboratory staff, medical staff, and external customers. Performs customer service functions including telephone etiquette and basic troubleshooting and problem resolution.
Key Responsibilities
Sorting, triaging, receiving, sending, processing and batching specimens
Processing samples pre-analytically for testing
Providing general clerical support
The responsibilities listed are a general overview of the position and additional duties may be assigned.
Technical Capabilities
Quality Assurance (Novice): Has provided continuous analysis and evaluation of assignment work processes, constantly striving for improvement in the way tasks and activities are accomplished by questioning their value to the process and contributing creative solutions. Has participated in the process of establishing, communicating and monitoring standards for quality and excellence. Demonstrates the ability to actually work on and improve a current business process, product or service.
Specimen Collection (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate specimen collection in practical applications of moderate difficulty. Generally works under the direction of others while accomplishing assignments.
Pathology (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate pathology in practical applications of moderate difficulty.
Laboratory Practices (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate laboratory practices in practical applications of moderate difficulty. Generally works under the direction of others while accomplishing assignments.
Customer Service (Novice): Demonstrates the ability to influence customers. Knows how to verify and clarify the needs and expectations of customers. Responds quickly and efficiently to customer service requests. Participates in and conducts meetings with customers. Keeps customers informed of status via standard reporting techniques. Meets the continuing service needs of a customer group, including requests for changes in work content. Responds to customers with an appropriate level of urgency, energy, persistence and tenacity.
Equipment Maintenance (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate the ability to maintain equipment, products, or systems in practical applications of moderate difficulty. Assures that parts inventory is sufficient.
Qualifications Relevant Work Experience: 1 year
Education: High School Diploma or GED
Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.
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Organization Pathology Support
Job Summary Responsible for accessioning specimens or patient tissue materials for testing including packaging specimens or tissue materials to be sent out to referring laboratory with minimal guidance. Works closely with all laboratory staff, medical staff, and external customers. Performs customer service functions including telephone etiquette and basic troubleshooting and problem resolution.
Key Responsibilities
Sorting, triaging, receiving, sending, processing and batching specimens
Processing samples pre-analytically for testing
Providing general clerical support
The responsibilities listed are a general overview of the position and additional duties may be assigned.
Technical Capabilities
Quality Assurance (Novice): Has provided continuous analysis and evaluation of assignment work processes, constantly striving for improvement in the way tasks and activities are accomplished by questioning their value to the process and contributing creative solutions. Has participated in the process of establishing, communicating and monitoring standards for quality and excellence. Demonstrates the ability to actually work on and improve a current business process, product or service.
Specimen Collection (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate specimen collection in practical applications of moderate difficulty. Generally works under the direction of others while accomplishing assignments.
Pathology (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate pathology in practical applications of moderate difficulty.
Laboratory Practices (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate laboratory practices in practical applications of moderate difficulty. Generally works under the direction of others while accomplishing assignments.
Customer Service (Novice): Demonstrates the ability to influence customers. Knows how to verify and clarify the needs and expectations of customers. Responds quickly and efficiently to customer service requests. Participates in and conducts meetings with customers. Keeps customers informed of status via standard reporting techniques. Meets the continuing service needs of a customer group, including requests for changes in work content. Responds to customers with an appropriate level of urgency, energy, persistence and tenacity.
Equipment Maintenance (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate the ability to maintain equipment, products, or systems in practical applications of moderate difficulty. Assures that parts inventory is sufficient.
Qualifications Relevant Work Experience: 1 year
Education: High School Diploma or GED
Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.
#J-18808-Ljbffr