Head of Contact Center Analytics & Reporting

A major airline in Dallas is seeking a Manager for the Contact Center - Reporting and Analytics team. This role focuses on leading a team to develop dashboards, ensure data accessibility, and leverage advanced analytics to enhance decision-making and customer satisfaction. Candidates should possess a bachelor's degree in a related field, robust analytical experience, and proficiency in SQL and Python. The position offers extensive travel perks and health benefits, alongside a commitment to diversity and inclusion. #J-18808-Ljbffr