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Pair Team

Bilingual Field Care Coordinator (Spanish Speaking) New Orange County, Californi

Pair Team, California, Missouri, United States, 65018

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Bilingual Field Care Coordinator (Spanish Speaking) Orange County, California

About Pair Team At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.

We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits

and a 29% reduction in hospital admissions .

At Pair Team, we're not just delivering care - we're building the future of more equitable, community-driven healthcare.

Our Values

Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.

Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.

Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.

Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.

Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

Pair Team is expanding its partnership with one of our largest health plan partners through a new field-based care management pilot focused on improving patient engagement and access to care.

The

Field Care Coordinator

plays a critical role in bringing care directly to our members where they are, both at home and in the community. This role focuses on hands‑on, relationship‑based support through in‑person visits, new patient onboardings, and field‑based outreach. Field Care Coordinators help members overcome barriers to care by assisting with everything from care plan follow‑up and blood pressure checks to grocery or care package drop‑offs.

The expectation for this role is to be in the field meeting patients three to five times per week. This is a full‑time, field‑based position requiring regular travel within your assigned region.

What You’ll Do

Serve as the primary point of contact for members with complex medical, behavioral, and social needs

Meet members in person at their homes, in the community, or at partner organizations to complete new patient onboardings, deliver care packages, or collect health readings such as blood pressure

Conduct in‑person visits to assess member needs, provide ongoing support, and encourage adherence to care plans

Coordinate services, appointments, and referrals across primary care, behavioral health, and social support resources

Support care continuity by collaborating with internal care team members including Nurses and Behavioral Health Care Managers

Identify and address barriers to care such as transportation, medication access, or health literacy challenges

Develop and maintain individualized care plans and ensure follow‑up on all interventions and goals

Maintain accurate and timely documentation of all member interactions and care coordination activities

Advocate for member needs within the healthcare and social support systems

Participate in collaborative care meetings with other members of the care team to review patient panels, discuss progress, and align on care plans

What You’ll Need

1+ years of professional experience, preferably in case management, care coordination, or community‑based services

Bilingual in English and Spanish

Physical location in or near Orange County with familiarity of the local community and resources

Reliable transportation for regular field visits, including patient homes, clinics, community‑based organizations, and partner sites

Valid driver’s license and current auto liability insurance

Strong understanding of cultural fluency and the ability to build trust with diverse populations

High degree of empathy and ability to remain patient when faced with adversity

Demonstrated ability to work collaboratively in a multidisciplinary care team

Excellent organizational skills and attention to detail

Strong technical skills and comfort learning new systems; experience with tools such as Google Suite, Slack, CRM databases, and basic Excel, Word, email, and video conferencing

Reliable, HIPAA‑compliant workspace with a stable internet connection for documentation and team communication

Salary: $28/hour

401k

Monthly $100 work from home expense stipend for your WFH days

Gas reimbursements

for your on‑site engagement days

Flexible vacation policy – take the time you need to recharge!

We provide all of the equipment needed for the role

Opportunity for rapid career progression with plenty of room for personal growth!

Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E‑Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre‑employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note:

Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we’re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

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