Merakey
Overview
Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. Our Merakey affiliate is looking for a Remote Technology Care Coordinator to join the team. The Technology Care Coordinator will be responsible for several aspects of LumiCare business. The position will conduct assessments as needed, outreach to customers, and design training and support plans. The position will also have an IT component. Equipment knowledge, ability to configure, and troubleshooting will be necessary to support the LumiCare customers. Responsibilities
Conduct assessments as needed for LumiCare customers. Outreach to customers to understand needs and provide support. Design and implement training and support plans. Support IT components, including equipment knowledge, configuration, and troubleshooting to assist LumiCare customers. Benefits
Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including: Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support. Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions. DailyPay -- access your pay when you need it! On the Goga well-being platform, featuring self-care tools and resources. Access Care.com for backup childcare, elder care, and household services. Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP). Tuition reimbursement and educational partnerships. Employee discounts and savings programs on entertainment, travel, and lifestyle. Access to Pryor Online Learning for free online personal development classes. Learn more about our full benefits package - https://www.merakey.org/careers/benefits About Merakey
Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Merakey strictly follows a zero-tolerance policy for abuse. Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply! Qualifications
The ideal candidate will possess the following qualifications: Bachelor’s degree in business or related field is required. MUST RESIDE IN PA, DE, OH, LA, TN, TX, VA At least 1 year experience in the health and human services industry is required. IT and Project Management experience highly preferred.
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Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. Our Merakey affiliate is looking for a Remote Technology Care Coordinator to join the team. The Technology Care Coordinator will be responsible for several aspects of LumiCare business. The position will conduct assessments as needed, outreach to customers, and design training and support plans. The position will also have an IT component. Equipment knowledge, ability to configure, and troubleshooting will be necessary to support the LumiCare customers. Responsibilities
Conduct assessments as needed for LumiCare customers. Outreach to customers to understand needs and provide support. Design and implement training and support plans. Support IT components, including equipment knowledge, configuration, and troubleshooting to assist LumiCare customers. Benefits
Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including: Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support. Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions. DailyPay -- access your pay when you need it! On the Goga well-being platform, featuring self-care tools and resources. Access Care.com for backup childcare, elder care, and household services. Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP). Tuition reimbursement and educational partnerships. Employee discounts and savings programs on entertainment, travel, and lifestyle. Access to Pryor Online Learning for free online personal development classes. Learn more about our full benefits package - https://www.merakey.org/careers/benefits About Merakey
Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Merakey strictly follows a zero-tolerance policy for abuse. Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply! Qualifications
The ideal candidate will possess the following qualifications: Bachelor’s degree in business or related field is required. MUST RESIDE IN PA, DE, OH, LA, TN, TX, VA At least 1 year experience in the health and human services industry is required. IT and Project Management experience highly preferred.
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