Jones Lang LaSalle Incorporated
Guest Services Representative
Jones Lang LaSalle Incorporated, Chicago, Illinois, United States, 60290
Guest Services Representative page is loaded## Guest Services Representativeremote type:
On-sitelocations:
Chicago, ILtime type:
Full timeposted on:
Vandaag geplaatstjob requisition id:
REQ477870**JLL empowers you to shape a brighter way**.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people
and empowering them to
thrive, grow meaningful careers and to find a place where they belong.
Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.We are currently seeking a Guest Service Representative to join our Experience Management (XM) team.**Estimated total compensation for this position:**$19-19.50 per hour*The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data* *.*Expected Schedule: Monday - Friday 7:00am - 3:30pmResponsibilities:The main functions of the Guest Services Representative are to provide outstanding guest experiences in a customer service setting by courteously greeting all tenants and visitors to the reception desk, and as a guest services resource for the tenants and visitors to the property.Specific Job Functions:Front Desk Receptiono Courteously greet all tenants and visitors to the reception desko Signing in all authorized visitors according to the policies, rules and regulations established by building management and/or tenants, ensuring all guests have been authorized to entero Contact tenants in courteous and professional manner when a guest is not pre-registered, in accordance with all building SOPso Provide excellent service to all guests arriving at the buildingo Answer and respond to tenant phone calls and e-mails for assistance throughout the dayo Provide guidance and information as requested from tenants and visitors to the buildingo Ensure familiarity with building management and security protocol, directing any issues to the appropriately designated managemento Develop and maintain professional relationships with key employee and tenant contacts at the property and proactively investigate all events occurring or hosted by the propertyo Maintain service alert awareness and report any security issues to the designated security and/or management partieso Ensure work and reception areas are neat and orderly with all personal items stowed away (eating and drinking not allowed at work areas)o Foster a positive and professional work environment at all timeso Any additional duties as assignedJob Qualifications, Education and Experience:o High school diploma or equivalento Minimum of 1 year experience in high-end hospitality, luxury retail, fine dining or related field o Professional demeanor and appearanceo Positive and engaging personality in all work situationso Outstanding people skills o Ability to be flexible and adaptableo Strong organizational skills and ability to multi-tasko Excellent oral and written communication skillso Ability to think quickly and efficiently when confronted with a client requesto Self-starter, motivated, takes initiative, and anticipates needs of otherso Computer literacy, specifically MS Office applications and Interneto Ability to stand for extended periods of time, unless physician-recommended accommodation has been grantedo You’ll have a proven track record of results as we’ll expect you to act decisively, think big, and manage your time to meet deadlines in a fast-paced, high-volume environment. Most importantly, you’ll want to contribute to a diverse, supportive, and talented teamThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.**Location:**On-site –Chicago, ILIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.
We’re interested in getting to know you and what you bring to the table!**Personalized benefits that support personal well-being and growth:**JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:* 401(k) plan with matching company contributions* Comprehensive Medical, Dental & Vision Care* Paid parental leave at 100% of salary* Paid Time Off and Company Holidays* Early access to earned wages through Daily PayAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.***JLL Privacy Notice***Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a fully copy of our Equal Employment Opportunity policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our
page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.Accepting applications on an ongoing basis until candidate identified.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we #J-18808-Ljbffr
On-sitelocations:
Chicago, ILtime type:
Full timeposted on:
Vandaag geplaatstjob requisition id:
REQ477870**JLL empowers you to shape a brighter way**.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people
and empowering them to
thrive, grow meaningful careers and to find a place where they belong.
Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.We are currently seeking a Guest Service Representative to join our Experience Management (XM) team.**Estimated total compensation for this position:**$19-19.50 per hour*The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data* *.*Expected Schedule: Monday - Friday 7:00am - 3:30pmResponsibilities:The main functions of the Guest Services Representative are to provide outstanding guest experiences in a customer service setting by courteously greeting all tenants and visitors to the reception desk, and as a guest services resource for the tenants and visitors to the property.Specific Job Functions:Front Desk Receptiono Courteously greet all tenants and visitors to the reception desko Signing in all authorized visitors according to the policies, rules and regulations established by building management and/or tenants, ensuring all guests have been authorized to entero Contact tenants in courteous and professional manner when a guest is not pre-registered, in accordance with all building SOPso Provide excellent service to all guests arriving at the buildingo Answer and respond to tenant phone calls and e-mails for assistance throughout the dayo Provide guidance and information as requested from tenants and visitors to the buildingo Ensure familiarity with building management and security protocol, directing any issues to the appropriately designated managemento Develop and maintain professional relationships with key employee and tenant contacts at the property and proactively investigate all events occurring or hosted by the propertyo Maintain service alert awareness and report any security issues to the designated security and/or management partieso Ensure work and reception areas are neat and orderly with all personal items stowed away (eating and drinking not allowed at work areas)o Foster a positive and professional work environment at all timeso Any additional duties as assignedJob Qualifications, Education and Experience:o High school diploma or equivalento Minimum of 1 year experience in high-end hospitality, luxury retail, fine dining or related field o Professional demeanor and appearanceo Positive and engaging personality in all work situationso Outstanding people skills o Ability to be flexible and adaptableo Strong organizational skills and ability to multi-tasko Excellent oral and written communication skillso Ability to think quickly and efficiently when confronted with a client requesto Self-starter, motivated, takes initiative, and anticipates needs of otherso Computer literacy, specifically MS Office applications and Interneto Ability to stand for extended periods of time, unless physician-recommended accommodation has been grantedo You’ll have a proven track record of results as we’ll expect you to act decisively, think big, and manage your time to meet deadlines in a fast-paced, high-volume environment. Most importantly, you’ll want to contribute to a diverse, supportive, and talented teamThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.**Location:**On-site –Chicago, ILIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.
We’re interested in getting to know you and what you bring to the table!**Personalized benefits that support personal well-being and growth:**JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:* 401(k) plan with matching company contributions* Comprehensive Medical, Dental & Vision Care* Paid parental leave at 100% of salary* Paid Time Off and Company Holidays* Early access to earned wages through Daily PayAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.***JLL Privacy Notice***Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a fully copy of our Equal Employment Opportunity policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our
page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.Accepting applications on an ongoing basis until candidate identified.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we #J-18808-Ljbffr