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Goldbelt, Inc.

Help Desk & App Support Specialist

Goldbelt, Inc., Rockville, Maryland, us, 20849

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A technology firm focused on healthcare IT is seeking a Help Desk Specialist (Tier 1–2) to provide first and second-level technical support to end users. This role involves troubleshooting hardware and software issues, providing excellent customer service, and documenting interactions in the ticketing system. The ideal candidate should have strong communication skills, basic technical knowledge, and the ability to manage multiple tasks. Benefits include a competitive salary range of $60,000 – $64,000 annually, along with comprehensive health insurance and retirement plans. #J-18808-Ljbffr