Ennoble Care
Care Coordinator, Embedded (Atlanta, GA - Douglasville/Southwest Atlanta)
Ennoble Care, Atlanta, Georgia, United States, 30383
Care Coordinator, Embedded (Atlanta, GA - Douglasville/Southwest Atlanta)
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Our clinicians go to the home of the patient, providing continuity of care for those with chronic conditions and limited mobility. We offer programs including remote patient monitoring, behavioral health management, and chronic care management to ensure our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.”
Job Description Ennoble Care is looking for a full‑time, experienced Care Coordinator, Embedded (internal name) that will work out of our client’s senior‑living facility in Atlanta, GA, specifically in the metro/suburb of Douglasville/Southwest Atlanta, who aligns with our motto, “To Care Is An Honor.” The position is responsible for ensuring Ennoble Care is providing high‑quality care services. They will work with clinicians, staff, and patients to reach healthcare goals and keep the lines of communication open. As a Care Coordinator, you should be compassionate, experienced, and highly organized. In this role, you will play an important part in our ability to provide exceptional care by managing the individual care providers, including scheduling and providing support for caregivers and families.
Responsibilities
Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care’s electronic medical record system
Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes
Document all client communications (verbal or written) accurately
Communicate with Primary Care Clinician or designee regarding patient emergent needs and/or life‑threatening episodes and ensure comprehensive care plans are complete and accurate
Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues
Demonstrate ability to work with various cross‑organizational areas to meet the needs of Ennoble Care’s patients, their family members, and partner facilities
Become skilled at using technology including secure email, telephone system, electronic medical records, etc.
Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications
Excellent customer service skills demonstrated by positive feedback from customers and patients
Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner
Equipment Operation
Utilization of a computer, telephone, copy machine, and other office equipment as necessary
Qualifications
Comfortable with speaking on the phone/in‑person for large amounts of the day
Compassionate and empathetic toward patients and families, demonstrating exceptional customer service
Ability to take accurate notes to document each task in a timely manner
Ability to multitask between different patients and workstreams while remaining organized and efficient with time
Ability to thrive in a fast‑paced environment
Must be able to work full‑time, Monday through Friday, daytime hours, in the senior‑living facility in Atlanta, GA (Douglasville/Southwest Atlanta)
Proficient in using a computer, including Outlook and other Microsoft Office programs
Knowledge of basic healthcare terms, conditions, roles, and basic care principles
Must pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills continuously
Pay Rate $18 per hour
Benefits
Medical, Dental, Vision, and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity
Paid Time Off
Paid Office Holidays
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay‑on‑demand. Cash out earned money when and where you need it!
Immigration Sponsorship Applicants must disclose any current or future need for employment‑based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Equal Opportunity Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.
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Job Description Ennoble Care is looking for a full‑time, experienced Care Coordinator, Embedded (internal name) that will work out of our client’s senior‑living facility in Atlanta, GA, specifically in the metro/suburb of Douglasville/Southwest Atlanta, who aligns with our motto, “To Care Is An Honor.” The position is responsible for ensuring Ennoble Care is providing high‑quality care services. They will work with clinicians, staff, and patients to reach healthcare goals and keep the lines of communication open. As a Care Coordinator, you should be compassionate, experienced, and highly organized. In this role, you will play an important part in our ability to provide exceptional care by managing the individual care providers, including scheduling and providing support for caregivers and families.
Responsibilities
Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care’s electronic medical record system
Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes
Document all client communications (verbal or written) accurately
Communicate with Primary Care Clinician or designee regarding patient emergent needs and/or life‑threatening episodes and ensure comprehensive care plans are complete and accurate
Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues
Demonstrate ability to work with various cross‑organizational areas to meet the needs of Ennoble Care’s patients, their family members, and partner facilities
Become skilled at using technology including secure email, telephone system, electronic medical records, etc.
Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications
Excellent customer service skills demonstrated by positive feedback from customers and patients
Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner
Equipment Operation
Utilization of a computer, telephone, copy machine, and other office equipment as necessary
Qualifications
Comfortable with speaking on the phone/in‑person for large amounts of the day
Compassionate and empathetic toward patients and families, demonstrating exceptional customer service
Ability to take accurate notes to document each task in a timely manner
Ability to multitask between different patients and workstreams while remaining organized and efficient with time
Ability to thrive in a fast‑paced environment
Must be able to work full‑time, Monday through Friday, daytime hours, in the senior‑living facility in Atlanta, GA (Douglasville/Southwest Atlanta)
Proficient in using a computer, including Outlook and other Microsoft Office programs
Knowledge of basic healthcare terms, conditions, roles, and basic care principles
Must pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills continuously
Pay Rate $18 per hour
Benefits
Medical, Dental, Vision, and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity
Paid Time Off
Paid Office Holidays
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay‑on‑demand. Cash out earned money when and where you need it!
Immigration Sponsorship Applicants must disclose any current or future need for employment‑based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Equal Opportunity Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.
#J-18808-Ljbffr